Patient Care & Scheduling Coordinator

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health is seeking a Clinic Facilitator at the Bowyer Oncology Center to support patient care teams with essential administrative duties. You will manage front desk operations, greet patients, verify demographics and insurance, and ensure a smooth, welcoming environment.

The role requires handling multiple tasks, coordinating appointments, and facilitating warm transfers to oncology subspecialties. Strong communication, organizational skills, and the ability to work with diverse patient

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Ability to establish and maintain productive relationships with faculty, staff, administration and patients.
• Creative integration of competing demands into a productive work environment.
• Clear verbal communication to convey complex issues.
• Diplomacy when interacting with patients across health conditions.
• Provide coverage for Community Clinics as assigned.

Responsibilities

• Manage front office operations and front desk check-in duties.
• Greet patients and verify demographic and insurance information to ensure a welcoming environment.
• Handle high-volume phone lines and facilitate warm transfers to oncology sub-specialties.
• Coordinate scheduling of clinic appointments, chemotherapy sessions, and related tests.

Skills

Prioritization

Relationship building

Multitasking

Verbal communication

Diplomacy

Clinic coverage

Job description

UCLA Health is seeking a Clinic Facilitator at the Bowyer Oncology Center to support patient care teams with essential administrative duties. You will manage front desk operations, greet patients, verify demographics and insurance, and ensure a smooth, welcoming environment.

The role requires handling multiple tasks, coordinating appointments, and facilitating warm transfers to oncology subspecialties. Strong communication, organizational skills, and the ability to work with diverse patient