Patient Care Scheduler — Optimize Appointments

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 60,000 - 65,000; Full time

Job summary

A healthcare provider in Cincinnati seeks a full-time Scheduling Coordinator to manage daily patient and physician scheduling, perform clerical duties, and ensure excellent customer service. Candidates should have a high school diploma with 1-3 years of customer service experience. Strong verbal and computer skills are required to succeed in this entry-level role, with a salary range of $60,000 - $65,000.

Qualifications

• 1-3 years of experience in Customer Service required.
• Medical office experience preferred.
• 1-year prior scheduling experience preferred.

Responsibilities

• Manages daily patient and physician scheduling.
• Answers telephone and directs calls appropriately.
• Greets visitors and performs patient check-in/out.
• Maintains cash drawer and reconciles balances.
• Orders office supplies and maintains office cleanliness.
• Verifies referrals and performs pre-certifications.

Skills

Strong verbal and social skills

Excellent customer service skills

Excellent computer skills

Knowledge of health insurance coverage

Ability to make change

Analytical skills

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Electronic Medical Records systems

Practice Management System

Job description

A healthcare provider in Cincinnati seeks a full-time Scheduling Coordinator to manage daily patient and physician scheduling, perform clerical duties, and ensure excellent customer service. Candidates should have a high school diploma with 1-3 years of customer service experience. Strong verbal and computer skills are required to succeed in this entry-level role, with a salary range of $60,000 - $65,000.