Patient Care Scheduler: On-Site Scheduling Expert

Logan Health; Kalispell (MT); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Logan Health in Kalispell, Montana, is seeking a Patient Care Scheduler for Centralized Scheduling to support patient access and care coordination. This full-time on-site role requires strong organizational skills, confidentiality, and teamwork to ensure every patient interaction is efficient and accurate.

The position emphasizes accurate scheduling, seamless communication with departments, and adherence to HIPAA and company policies, contributing to an exceptional patient experience at Logan

Qualifications

• Post high school education or vocational training in healthcare.
• Previous work experience in healthcare or customer service.
• Knowledge and understanding of medical terminology.
• Accurately type 45 wpm and proficiency with Microsoft Office.
• Excellent organizational, communication, and teamwork skills.

Responsibilities

• Accurately schedules services per department protocol for assigned area(s).
• Coordinates resources to ensure patients receive appropriate care at every interaction.
• Adheres to department policies with flexibility for changing procedures.
• Maintains quality metrics as assessed by department programs.
• Communicates professionally in verbal and written form while maintaining confidentiality.
• Collaborates with area leadership and staff to maintain daily operations.
• Assists with onboarding of new hires and cross-training as needed.
• Ensures visits are properly scheduled and monitors access issues affecting patient experience.

Skills

Microsoft Office

Typing 45 wpm

Communication skills

Confidentiality

Teamwork

Education

Post high school education or vocational training in healthcare

Job description

Logan Health in Kalispell, Montana, is seeking a Patient Care Scheduler for Centralized Scheduling to support patient access and care coordination. This full-time on-site role requires strong organizational skills, confidentiality, and teamwork to ensure every patient interaction is efficient and accurate.

The position emphasizes accurate scheduling, seamless communication with departments, and adherence to HIPAA and company policies, contributing to an exceptional patient experience at Logan