Patient Care Outcomes Manager

Virtua Health; Mount Holly Township (NJ); On-site; USD 80,000 - 124,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) / 401(k)

Paid time off

Tuition assistance

Employee assistance program

Job summary

Virtua Health is seeking a care coordination-focused professional to partner with physicians and a multidisciplinary team, coordinating patient care to enhance quality and reduce costs. This role acts as a resource and advocate to ensure safe transitions across the care continuum.

The position emphasizes care coordination, accurate documentation in EMR, and active participation in organizational improvement activities while maintaining compliance with federal and state requirements.

Qualifications

• Minimum 3 years clinical nursing (RN) experience or Social Work.
• Minimum 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting or behavioral health setting.
• Understanding of Medicare, Medicaid, managed care and discharge planning.
• Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.

Responsibilities

• Care Coordination – completes appropriate assessments and plans effectively to meet patient needs, monitors length of stay and promotes efficient resource utilization.
• Documentation – complete documentation of plan of care in EMR and case management documentation system.
• Metrics – accountable to job-specific goals and dashboards contributing to organizational success.
• Participates in improvement activities including patient satisfaction, Six Sigma, and compliance initiatives.

Skills

RN experience

Social work

Communication skills

Education

RN or MSW

Tools

EMR system

Case management software

Job description

Virtua Health is seeking a care coordination-focused professional to partner with physicians and a multidisciplinary team, coordinating patient care to enhance quality and reduce costs. This role acts as a resource and advocate to ensure safe transitions across the care continuum.

The position emphasizes care coordination, accurate documentation in EMR, and active participation in organizational improvement activities while maintaining compliance with federal and state requirements.