Patient Care Operations Manager

mclarenhlth; Bay City (MI); On-site; USD 75,000 - 105,000; Full time

Job summary

McLaren Health is seeking an experienced Nurse Manager to oversee daily operation of designated unit(s), ensuring high-quality, compassionate patient care and staff development. You will manage budgets, ensure regulatory compliance with CMS and Joint Commission standards, lead a multidisciplinary team, and drive staff education and performance improvement.

The role emphasizes patient satisfaction, quality metrics, and cost-effectiveness, with responsibility for staffing, scheduling, and

Qualifications

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience.
• OR associate’s degree with 5 years of nursing-related experience.
• Licensed as a Registered Nurse to practice nursing in Michigan.
• BLS Certification.

Responsibilities

• Maintains operational responsibility for nursing and health care services on the unit.
• Promotes positive customer relations with physicians, patients, families, visitors and employees.
• Promotes collaboration regarding patient care issues with various staff levels and disciplines.
• Plans unit conferences, educational endeavors, and in-service meetings for staff.
• Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
• Assists with budgeting and capital needs for patient care services area.
• Human resource management including interviewing, scheduling, coaching, and evaluation of staff.
• Maintains regulatory readiness.
• Performs other duties as required.

Skills

CMS regulations

Joint Commission regulations

Chart audit

Process review

Team-building

Communication skills

Prioritization & delegation

Occupational health and safety

OSHA compliance

Computer skills

Education

Bachelor’s degree in nursing

Associate’s degree in nursing

RN license in Michigan

Job description

McLaren Health is seeking an experienced Nurse Manager to oversee daily operation of designated unit(s), ensuring high-quality, compassionate patient care and staff development. You will manage budgets, ensure regulatory compliance with CMS and Joint Commission standards, lead a multidisciplinary team, and drive staff education and performance improvement.

The role emphasizes patient satisfaction, quality metrics, and cost-effectiveness, with responsibility for staffing, scheduling, and