Patient Care Navigator: MRI Referrals & Care Coordination

Infusion PA; Boerne (TX); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

5% Annual Bonus (Performance Based)

Wellness Reimbursement Program

Tuition Assistance Program

Professional Association Reimbursement

Employee Assistance Program

Short & Long-term Disability

Life Insurance

Job summary

Neurology Institute of Kerrville/Boerne, A Vivo Infusion Company, seeks a Patient Care Navigator at our Boerne location to coordinate referrals, records, and prior authorizations for MRI procedures. You will support scheduling, patient intake, and front-end services while upholding quality standards and HIPAA compliance.

The role requires CPR/BLS, 6 months clinical experience, and strong communication. Experience with eClinicalWorks is a plus, with opportunities for growth within a busy

Qualifications

• High school diploma or equivalent required.
• CPR/BLS certification required.
• 6 months of clinical experience required.
• Experience with eClinicalWorks is a plus.
• Prior authorizations for MRIs are essential.

Responsibilities

• Perform patient care activities and maintain quality standards.
• Room patients and update charts with required information.
• Communicate patient data to providers and nurses for continuity of care.
• Provide front-end support: greet, schedule, answer calls, process payments.
• Oversee exam room turnover and assist providers as needed.
• Collect and submit lab specimens as directed.
• Assist with prior authorizations for prescribed treatments.
• Triage calls and document messages appropriately.
• Order and manage supplies under supervisor.
• Disinfect and stock exam rooms; obtain records for charts.
• Demonstrate effective communication and report patient issues.
• Follow HIPAA and infection control policies.

Skills

Patient care

Communication

Multitasking

Customer service

Administrative support

Education

High school diploma or equivalent

Medical Assistant Certification/Registration preferred

Tools

eClinicalWorks

Job description

Neurology Institute of Kerrville/Boerne, A Vivo Infusion Company, seeks a Patient Care Navigator at our Boerne location to coordinate referrals, records, and prior authorizations for MRI procedures. You will support scheduling, patient intake, and front-end services while upholding quality standards and HIPAA compliance.

The role requires CPR/BLS, 6 months clinical experience, and strong communication. Experience with eClinicalWorks is a plus, with opportunities for growth within a busy