Patient Care Navigator & Front Desk Specialist

Get Virtual Assistant Jobs; Jasper (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, greet and register patients, and maintain a welcoming atmosphere under supervision. The role entails accurate data entry, insurance verification, and supporting front-office processes to ensure smooth patient flow.

Candidates should have a High School Diploma or equivalent and customer service experience; CPR is preferred.

Qualifications

• High School Diploma or equivalent required.
• 1 year of customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet, register, and discharge patients with exceptional customer service.
• Input patient demographics and financial information accurately.
• Verify and update insurance information at registration.
• Maintain knowledge of co-pays, deductibles, and coverage limits.
• Support front-office and back-office tasks as needed.
• Coordinate medical records for continuity of care.
• Help keep the reception area clean and organized.
• Assist with training and onboarding of new staff.

Skills

Customer Service

Professional Communication

Teamwork

Education

High School Diploma or equivalent

Tools

MS Outlook

MS Word

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, greet and register patients, and maintain a welcoming atmosphere under supervision. The role entails accurate data entry, insurance verification, and supporting front-office processes to ensure smooth patient flow.

Candidates should have a High School Diploma or equivalent and customer service experience; CPR is preferred.