Patient Care Navigator & Authorization Specialist

Olympic Medical Center; Sequim (WA); On-site; USD 29,000 - 43,000; Full time

Job summary

Olympic Medical Center on Washington's North Olympic Peninsula seeks a customer-focused healthcare coordinator to support providers and patients. The role emphasizes processing provider orders, obtaining prior authorizations when needed, and securely exchanging health information across departments.

You will help patients navigate the care system under the plan of care. Two years in healthcare and strong customer service, along with Epic experience, are valued, with a 100% FTE daytime schedule

Qualifications

• Two years of experience in a health care setting and demonstrated excellence in customer service and patient care skills.
• Prior experience with insurance authorizations and Epic preferred.

Responsibilities

• Provides excellent customer service by employing OMC's CARE standards and ensures provider orders are processed, authorized, and scheduled as necessary.
• Coordinates health information between departments and caregivers under HIPAA and uses electronic health records to exchange secure data.
• Documents patient care into the electronic health record in a timely manner and with appropriate documentation standards.
• Assists patients to navigate through the health care system according to the provider's plan of care.

Skills

Customer service

Patient care

Education

Associates Degree in healthcare or business preferred.

Job description

Olympic Medical Center on Washington's North Olympic Peninsula seeks a customer-focused healthcare coordinator to support providers and patients. The role emphasizes processing provider orders, obtaining prior authorizations when needed, and securely exchanging health information across departments.

You will help patients navigate the care system under the plan of care. Two years in healthcare and strong customer service, along with Epic experience, are valued, with a 100% FTE daytime schedule