Patient Care Navigator

Olympic Medical Center; Port Angeles (WA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Evening differential

Night differential

Weekend differential

On-call pay

Job summary

Olympic Medical Center on Washington’s North Olympic Peninsula is seeking a healthcare professional for care coordination and patient support. Responsibilities include managing authorization processes, coordinating testing and care across departments, and documenting care in the electronic health record.

Join a team that emphasizes excellent customer service, HIPAA-compliant data exchange, and patient navigation through the healthcare system.

Qualifications

• Associates Degree in healthcare or business preferred.
• Two years of experience in a health care setting and demonstrated excellence in customer service.
• Prior experience with insurance authorizations and Epic preferred.

Responsibilities

• Provides excellent customer service by employing OMC's CARE standards.
• Coordinates health information between departments and caregivers under HIPAA laws and exchanges secure data.
• Coordinates diagnostic testing and medical care of the patient as necessary and obtains prior authorization when necessary.
• Documents patient care into electronic health record in a timely manner and with appropriate documentation standards.
• Assists patients to navigate through the health care system according to providers' plan of care.

Skills

Customer service

HIPAA compliance

Communication

Education

Associate's degree in healthcare or business

Tools

Epic EHR

Job description

Olympic Medical Center on Washington’s North Olympic Peninsula is seeking a healthcare professional for care coordination and patient support. Responsibilities include managing authorization processes, coordinating testing and care across departments, and documenting care in the electronic health record.

Join a team that emphasizes excellent customer service, HIPAA-compliant data exchange, and patient navigation through the healthcare system.