Patient Care Medical Assistant & Team Player

Methodist Health System; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Methodist Health System is seeking a Medical Assistant Patient Representative to manage patient interactions, support the vision and clinical operations, and help ensure a positive patient experience across our clinics in North Texas.

Ideal candidates will have graduation from an accredited medical assistant program, BLS, and strong communication skills, plus proficiency with Microsoft Office. Prior ambulatory care experience is preferred and the role offers stable, full-time employment.

Qualifications

• Graduation from an accredited medical assistant program.
• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.
• Valid Basic Life Support Certification.
• 2+ years of professional medical assisting in a practice setting preferred.
• Strong proficiency using Microsoft Office products.
• Strong oral and written communication skills.
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Responsibilities

• Communicate clearly and openly.
• Build relationships to promote a collaborative environment.
• Be accountable for your performance.
• Always look for ways to improve the patient experience.
• Take initiative for your professional growth.
• Be engaged and eager to build a winning team.
• Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
• May perform intramuscular, intradermal or subcutaneous injections. With complete documentation.
• Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.
• Takes patient history and vitals.
• Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions.
• Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave.
• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
• On a monthly bases check for expired medication. Keeping appropriate documentation and disposal.
• Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs

Skills

Communication skills

Team collaboration

Infection control

Patient confidentiality

Interpersonal skills

Education

Accredited medical assistant program

BLS certification

Tools

Microsoft Office

Job description

Methodist Health System is seeking a Medical Assistant Patient Representative to manage patient interactions, support the vision and clinical operations, and help ensure a positive patient experience across our clinics in North Texas.

Ideal candidates will have graduation from an accredited medical assistant program, BLS, and strong communication skills, plus proficiency with Microsoft Office. Prior ambulatory care experience is preferred and the role offers stable, full-time employment.