Patient Experience Advocate - Medical Assistant

Methodist Health System; Richardson (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement plan matching

Employee wellness program

Job summary

Methodist Health System seeks a Medical Assistant Patient Representative to support the patient experience in a busy clinic. The role covers patient check-in, vitals, and coordinating care with physicians and staff.

Emphasis is on accurate documentation, confidentiality, and professional communication. Qualifications include an accredited MA program, national certification, BLS, and 2+ years in medical assisting.

Qualifications

• Bachelor’s in HR or business related field required.
• Graduate from accredited medical assistant program.
• National/Registered Medical Assistant Certification required.
• Valid Basic Life Support Certification.

Responsibilities

• Communicate clearly with patients and team.
• Build relationships to promote collaboration.
• Be accountable for performance and patient experience.
• Take patient history and vitals; assist clinicians as needed.
• Manage patient confidentiality and documentation.

Skills

MS Office

Communication

Teamwork

Education

Bachelor’s degree in Human Resources, Business Administration or related field

Graduation from an accredited program for medical assistants

Job description

Methodist Health System seeks a Medical Assistant Patient Representative to support the patient experience in a busy clinic. The role covers patient check-in, vitals, and coordinating care with physicians and staff.

Emphasis is on accurate documentation, confidentiality, and professional communication. Qualifications include an accredited MA program, national certification, BLS, and 2+ years in medical assisting.