Patient Care Manager RN

Gentiva Hospice; Kokomo (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading hospice provider is seeking a Patient Care Manager to oversee patient care activities and ensure quality delivery. This RN leadership role requires experience in hospice care, compliance with regulations, and strong leadership skills. Join a compassionate team dedicated to making a difference in patients' lives.

Benefits

Health Insurance

401k Plan

Tuition Reimbursement

PTO

Fleet Program Participation

Mileage Reimbursement

Professional Growth Opportunities

Qualifications

• At least three years’ experience of direct patient care.
• Two years’ experience in hospice or home-based care setting.

Responsibilities

• Overseeing and managing patient care activities.
• Responding to phone referrals/inquiries in a timely manner.
• Facilitating the Interdisciplinary Group (IDG) meetings.

Skills

Patient Advocacy

Clinical Judgment

Compassionate Communication

Education

Bachelor's Degree in Nursing

Job description

Our Company

SouthernCare, part of the Gentiva family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our people and our patient care allow us to make a difference when life matters most. We are passionate about what we do because our care matters.

Overview

We're looking for a Patient Care Manager (Clinical Manager) to join our hospice team. This is an RN leadership position.

You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

About You

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location

SouthernCare