Patient Care Manager RN

SouthernCare; La Fontaine (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

SouthernCare is seeking a compassionate Patient Care Manager to lead our hospice team. This RN leadership role focuses on maintaining high-quality patient care, managing staff, and ensuring compliance with regulations while providing exceptional service to patients and families during critical moments. Join us in making a meaningful difference through dedicated care and leadership.

Benefits

Comprehensive Benefits Package

401k Plan

Tuition Reimbursement

PTO

Mileage Reimbursement

Professional Growth and Development Opportunities

Qualifications

• At least three years’ experience of direct patient care.
• Two years’ experience in hospice or home-based care setting.
• Current Registered Nurse licensure in state of residence.

Responsibilities

• Oversee patient care activities to ensure quality.
• Respond to phone referrals/inquiries in a timely and professional manner.
• Facilitate the Interdisciplinary Group discussions and reviews.

Skills

Compassion

Clinical Judgment

Leadership

Communication

Education

Bachelor’s degree in nursing preferred

Graduate of accredited school of nursing

Job description

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Our Company
SouthernCare, part of the Gentiva family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our people and our patient care allow us to make a difference when life matters most. We are passionate about what we do because our care matters.

Overview
We're looking for a Patient Care Manager (Clinical Manager) to join our hospice team. This is an RN leadership position. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members.

About You

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location: SouthernCare

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care