Patient Care Manager

Community-Healthcare-of-Texas; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Life insurance

Disability insurance

Health Savings Account

Employee assistance program

Retirement plan

Mileage reimbursement

Job summary

Community Healthcare of Texas is seeking a Patient Care Manager to provide clinical oversight of direct patient care in a Dallas hospice setting. The PCM will lead staff, manage admissions, coordinate with physicians, and ensure quality patient outcomes in line with CHOT/Providence standards.

The role requires Texas RN licensure, a BSN preferred, and 2+ years hospice supervisory experience. Strong communication and scheduling skills are essential, with travel as needed in the service area.

Qualifications

• Requires a college degree in nursing; BSN strongly preferred.
• Requires 2+ years of hospice experience and supervisory experience.
• Licensed RN in Texas.

Responsibilities

• Oversee admission process for new patients and coordinate with hospice team.
• Manage direct patient care by assigning staff, scheduling, and addressing issues.
• Review patients' diagnosis, prognosis, and plan of care.
• Assist clinicians in establishing goals and priorities and developing a plan of care.
• Attend case conferences to coordinate care and interdisciplinary involvement.
• Assist in screening and interviewing new employees and orientations.
• Support clinical director in planning and education programs; help revise policies.
• Audit patient charts and ensure compliance with regulations.
• Maintain compliance with regulatory and accrediting agencies.
• Participate in quality improvement teams and activities.
• Hire, evaluate, coach, and schedule staff; delegate appropriately.
• Educate and orient staff to agency policies.
• Manage assigned patients equitably across cases.
• Perform other duties delegated by the clinical director.

Skills

Communication skills

Ability to travel independently

Education

Bachelor of Science in Nursing (BSN)

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Care Manager

Full Time ** Dallas, TX, US

Community Healthcare of Texas has provided Hospice and Palliative Care Services since 1996. Providing compassionate care for those living with an illness while supporting those caring for a loved one is our mission.

Community Healthcare of Texas is currently recruiting for a Patient Care Manager.

$5,000 Sign-On Bonus

POSITION SUMMARY

The Patient Care Manager (PCM) is responsible for clinical oversight of all direct patient care, working through and with a variety of staff members, demonstrating the philosophy, mission, and service standards of CHOT/Providence.

ESSENTIAL FUNCTIONS

• Oversee the admission process for new patients and confer with the team, hospice physician, or CMO as needed for guidance.
• Manage all direct patient care by assigning staff to patients, scheduling staff for maximum budgetary optimization, including PTO and on-call, resolving patient care issues, visiting patients as needed, coordinate interdisciplinary groups.
• Review patients' medical diagnosis, prognosis, medication, procedures, and clinical course.
• Assist clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care.
• Attend case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
• Assist in the screening and interviewing process of new employees and make recommendations for employment of individuals. Assist in the orientation of new employees
• Assist the clinical Director and other supervisory hospice personnel in the planning, implementation, and evaluation of in-service and continuing education programs. Assist in formulating, revising, implementing, and evaluating organization policies, procedures, goals, and objectives, both short and long-range.
• Audit patient charts, respond appropriately to compliance issues, and write compliance/QA reports.
• Maintain compliance with all regulatory and accrediting agencies.
• Actively participate in quality assessment performance improvement teams and activities.
• Manage personnel through effective hiring, performance evaluation, coaching, staffing, scheduling, and delegation.
• Assist the Sr. Director as needed.
• Educate, counsel, and orient staff to Agency policy/procedures.
• Manage assigned patients equally, regardless of severity, contagiousness, or complexity of diagnosis.
• Perform other duties and activities as delegated by the clinical Director.

QUALIFICATIONS

• Requires a college degree in nursing; BSN strongly preferred
• Requires 2+ years of hospice experience and supervisory experience
• Experience in a Charge Nurse role will be considered to meet the supervisory requirement
• Hospice experience and knowledge of hospice regulations strongly preferred
• Proficient skills using a computer are required; Microsoft Office suite experience is preferred
• Good communication skills and the ability to travel independently
• Licensed RN in Texas required
• Valid TX Driver's License required

BENEFITS

• Competitive Pay
• Generous Paid Time Off Programs
• Company-provided Life Insurance, Short- and Long-Term Disability
• Flexible Spending Account and Health Savings Account
• Employee Assistance Program
• Retirement Savings Plan
• Mileage reimbursement for work-related travel

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Opt-Out Request Honored