Patient Care Liaison -Westmont

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; Westmont (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Tuition Reimbursement $5,250 per year

Immediate 401(k) match

Volunteer time off

Parental leave benefits

Job summary

Duly Health and Care in Westmont, IL is seeking a Radiology Support Specialist to assist Technologists and Radiologists. You will prepare exam rooms, manage supplies, and ensure patient readiness and data accuracy throughout imaging procedures.

This role emphasizes safety, HIPAA compliance, clear communication with clinical teams, and efficient workflow. The position offers a Monday–Friday schedule, comprehensive benefits, tuition reimbursement, and a strong culture of community impact.

Qualifications

• High School diploma or GED required or equivalent.
• Basic knowledge of Medical Terminology and HIPAA regulations.
• Strong communication with Radiologists and Providers.

Responsibilities

• Assist Radiology Technologists and Radiologists during exams.
• Prepare scanning rooms, stock supplies, and document patient history.
• Communicate STAT results to ordering providers promptly.
• Support workflow, patient safety, and equipment sanitation per OSHA.
• Document patient information and ensure accurate records.

Skills

Communication

Multitasking

HIPAA compliance

Medical terminology

Customer service

Education

High School diploma or GED

Tools

Windows applications

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Position Highlights

Location: Westmont Hours: Mon-Fri hours between 8:00AM to 5:00PM. No weekends, no holidays.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• $2,625 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 16 hours paid volunteer time off.
• A culture committed to community engagement and social impact.

Responsibilities

Under the direction of the Radiology supervisors and Quality and Compliance Manager, serves as a primary assistant to Technologists and Radiologists. Practices high quality medical care in performing a variety of patient care activities such as patient preparation for exams, stocking supplies, patient history documentation, communication of STAT results to ordering providers, and various other Radiology duties. Patient exam and preparation: Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies Escorts patients to scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, health history, and symptoms Assists with Exams and procedures Assists the technologists with workflow, positions, and contrast preparation As needed, assist with setting up medical coils or phantom handling and exam/procedure preparation Assist Radiology Coordinator with distribution of exams to Radiologists Connect Radiologists with ordering providers to report STAT results Assist Radiology QA and Compliance team with other data projects Quality control procedures Cleans, disinfects and/or sterilizes coils and equipment following safety and OSHA standards Maintains department areas and patient areas for cleanliness Stocks clean linen and empties the soiled linen receptacles as needed Maintains department logs assuring adherence to DMG Safety/OSHA cleaning standards Patient Documentation Utilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flow Documents patient information, including current medications, reasons for the visit, and patient symptoms Assures that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reports Familiarizes oneself with necessary department paperwork and can identify and complete it Prepares patient paperwork as per department guidelines

Qualifications

• High School diploma or GED required
• One year of experience
• One-year training in medical office/recent ambulatory care experience preferred
• Knowledge of windows applications for computers
• Understand and comply with HIPAA regulations
• Ability to work with patients of all ages with psychiatric conditions
• Basic knowledge of Medical Terminology
• Ability to multitask in a fast-paced environment
• Strong communication skills with Radiologists and Providers

Compensation

The compensation for this role includes a base pay range of $15-$21/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Company Culture

Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.