Patient Care Front Desk Specialist

Methodist Le Bonheur Healthcare; Germantown (TN); On-site; USD 34,000 - 52,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic setting. The MOA will greet patients, triage calls, register patients in the EMR, and assist with chart preparation and payments.

Roles require high school diploma, basic medical terminology knowledge, and the ability to work independently. Prior experience in a physician's office and scheduling is preferred; familiarity with insurance data is helpful.

Qualifications

• Basic understanding of medical terminology.
• Knowledge of coding preferred.
• Ability to manage scheduling and patient flow effectively.

Responsibilities

• Answer phones and triage patient calls.
• Register patients in the EMR and prepare chart contents.
• Collect payments and assist patients with the patient portal.
• Greet patients and visitors and respond to information requests in person or by phone.

Skills

Medical terminology

Coding knowledge

Scheduling

Education

High School Diploma or Equivalent

Tools

EMR

Word

Excel

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic setting. The MOA will greet patients, triage calls, register patients in the EMR, and assist with chart preparation and payments.

Roles require high school diploma, basic medical terminology knowledge, and the ability to work independently. Prior experience in a physician's office and scheduling is preferred; familiarity with insurance data is helpful.