Front Desk Patient Care Coordinator

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk operations in ambulatory/clinic sites. You will greet patients, register in the EMR, schedule appointments, collect payments, and assist with the patient portal.

The role requires strong communication, basic medical terminology knowledge, and the ability to work with clinicians and staff. A High School Diploma or equivalent is required; prior experience in a physician office is preferred.

Qualifications

• High School Diploma or equivalent required.
• Experience with medical terminology is preferred.
• Knowledge of scheduling, insurance, and patient payments.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Register patients and collect detailed demographic and financial information.
• Answer phones, triage calls, and schedule appointments.
• Collect co-pays and insurance data for billing.
• Assist patients with the patient portal and EMR.
• Maintain front desk area and provide excellent service.

Skills

Medical terminology

Customer service

Verbal & written communication

Phone triage

Multitasking

Cash handling

Education

High School Diploma or equivalent

Tools

EMR

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk operations in ambulatory/clinic sites. You will greet patients, register in the EMR, schedule appointments, collect payments, and assist with the patient portal.

The role requires strong communication, basic medical terminology knowledge, and the ability to work with clinicians and staff. A High School Diploma or equivalent is required; prior experience in a physician office is preferred.