Patient Care Associate: Front Desk & Clinic Support (Travel)

Planned Parenthood South Atlantic; City of Schenectady (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Generous PTO and holiday schedule

Medical, dental and vision coverage

401(k) Retirement Plan

Job summary

Planned Parenthood of Greater New York is seeking a Patient Care Associate to join our Clinical Services team for a full-time 37.5 hour work week. The home location is our Schenectady, NY health center, with regular travel to Queensbury and Saratoga.

You will manage patient intake, front desk duties, medical history, and provide education on sexual and reproductive health, ensuring compassionate, nonjudgmental care and adherence to PP policies and quality standards.

Qualifications

• High school diploma or GED.
• Commitment to PP GNY’s mission on bodily autonomy, health equity, and justice.
• Experience with Electronic Health Records.
• Superior customer service and teamwork skills.
• Flexible schedule including evenings or Saturdays.
• Interest in racial equity in work.
• Reliable transportation to travel to other locations.

Responsibilities

• Assist front desk with check-ins, scheduling, and inquiries.
• Review patient health history and document findings.
• Record in EHR using templates and forms.
• Support center operations and ensure compliance with policy.
• Ensure interpreter services are available for patients.
• Provide health education on sexuality and family planning.
• Assist in abortion services and counseling as needed.
• Participate in didactics and maintain clinical skills.

Skills

Customer service

Teamwork

Flexibility

Mobility

Education

High school diploma/GED

Tools

Electronic Health Records

Job description

Planned Parenthood of Greater New York is seeking a Patient Care Associate to join our Clinical Services team for a full-time 37.5 hour work week. The home location is our Schenectady, NY health center, with regular travel to Queensbury and Saratoga.

You will manage patient intake, front desk duties, medical history, and provide education on sexual and reproductive health, ensuring compassionate, nonjudgmental care and adherence to PP policies and quality standards.