Patient Care Front Desk Coordinator

Valor Healthcare, Inc.; Yreka (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Valor Healthcare, Inc. is seeking a Medical Office Receptionist to provide front-desk care and administrative support in a veteran-focused clinic. You will collaborate with the PACT Team and other care staff to ensure smooth patient flow and accurate record Keeping.

The role requires strong customer service, reliable data entry into EMR systems, and compliance with clinical guidelines. Must be able to work in a fast-paced environment dedicated to high-quality patient care.

Qualifications

• High School Diploma or equivalent
• Strong computer skills with EMR experience preferred
• 1 year of clinical or call center experience preferred
• Credentialed and in good standing with VA where applicable

Responsibilities

• Assist with administrative tasks related to patient care.
• Enter patient information into VISTA/CPRS.
• Verify clinical reminders due at visit and complete them.
• Check patients in and out of the clinic and schedule appointments.
• Answer phones and relay messages promptly.
• Support clinic compliance with IGE/JC/EOC and related items.
• Deliver excellent customer service to veterans and colleagues.
• Participate in outreach events to support enrollment initiatives.

Skills

Customer service

Data entry

EMR experience

English proficiency

Education

High School Diploma

Tools

VISTA/CPRS

Job description

Valor Healthcare, Inc. is seeking a Medical Office Receptionist to provide front-desk care and administrative support in a veteran-focused clinic. You will collaborate with the PACT Team and other care staff to ensure smooth patient flow and accurate record Keeping.

The role requires strong customer service, reliable data entry into EMR systems, and compliance with clinical guidelines. Must be able to work in a fast-paced environment dedicated to high-quality patient care.