Patient Care Coordinator Urgent Care Main Campus – FT

Jackson Hospital; Montgomery (AL); On-site; USD 36,000 - 52,000; Full time

Job summary

Jackson Hospital (Marianna) seeks a Patient Care Coordinator for the Montogmery, AL urgent care main campus. The role handles vital signs, injections, phlebotomy, and basic imaging under physician supervision while maintaining EMR and front-office duties.

A high school diploma is required; MA certification is preferred. Excellent communication is essential, with patient education and referrals managed within Meaningful Use standards.

Qualifications

• High school diploma or equivalent required; MA program certification preferred.
• Experience in physician offices and with multi-line phones, billing reference materials, and general office tasks.
• Familiarity with CPT/ICD coding, EMR, and practice management software.
• Ability to collect vitals, take blood samples, and perform basic clinical tasks.

Responsibilities

• Escort patients to exam rooms and collect vital signs and health data.
• Draw blood, perform EKGs and X-rays as ordered by the physician.
• Assist with injections, pre-exam prep, and minor procedures.
• Maintain medication records and process refills electronically when allowed.
• Communicate with nurses and physicians; manage non-routine issues as assigned.
• Ensure documentation and referrals in EMR meet organizational standards.

Skills

Verbal communication

Written communication

Telephone etiquette

Customer relations

CPT coding

ICD coding

EMR software

Practice management software

X-ray

Venipuncture

EKG

Lab equipment

CLIA waived tests

Manual dexterity

Education

High School Diploma or Equivalent

Certification from accredited Medical Assistant program

Tools

EMR software

Practice management software

Job description

Patient Care Coordinator Urgent Care Main Campus – FT

#6355

Montgomery, Alabama, United States

Job Requirements

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.

Job Description

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient’s needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well-stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

EEO is the Law