Patient Care Coordinator - Spanish speaking at AGSI Chula Vista, CA

Hong Kong Study Skills Research Institute; Chula Vista (CA); On-site; USD 22,730 - 27,552; Full time

Job summary

Total Vision Terra Nova is seeking a Patient Care Coordinator who is bilingual in Spanish. The successful candidate will warmly greet patients, schedule appointments, and verify insurance eligibility. This full-time role requires excellent communication skills and the ability to multi-task in a fast-paced environment.

Qualifications include a high school diploma and willingness to work onsite. Experience in the medical field is preferred but not necessary. Join our team in Chula Vista, CA to support our patients effectively.

Qualifications

• Must be amenable to working onsite.
• Experience in the ophthalmic/optometric/medical industry is a plus but not required.
• Must speak Spanish.

Responsibilities

• Greet patients and complete the check-in process.
• Schedule patient appointments and transcribe messages.
• Obtain and verify insurance eligibility.

Skills

Strong oral and written communication skills

Demonstrated flexibility

Ability to multi-task

Education

High school diploma, GED, or equivalent

Job description

Patient Care Coordinator – Spanish Speaking

Company: Total Vision Terra Nova, 374 East H Street, #1708 Chula Vista, CA 91910

Location: Chula Vista, CA

Duration: Full-time, Direct Hire

Pay: $16.50 to $20.00 per hour

Job Description

• Warmly greet incoming patients upon entering the practice and complete the check‑in process.
• Answer telephones, schedule patient appointments per doctor preferences, and transcribe messages for return calls and faxes.
• Obtain and verify insurance eligibility for all applicable patients.
• Audit and edit insurance claims as needed.
• Scan and enter routing slips and other documents into the EHR.
• Confirm all appointments for the following day and reschedule no‑show appointments, and use the practice’s recall system.
• Pull and prepare charts for all patients scheduled for the following day.
• Process sales of contact lenses through phone calls or doctor transitions.
• Maintain a well‑organized front desk at all times.
• Follow opening and closing procedures as directed by the practice.

Required Skills and Knowledge

• Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
• Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient retention.
• Strong oral and written communication skills with the proven ability to manage priorities in a fast‑paced environment.
• Ability to multi‑task, set priorities, and ensure that patient commitments or deadlines are met.
• Proficiency with automated equipment and systems standards in the optometry industry.

Qualifications

• High school diploma, GED, or equivalent.
• Experience in the ophthalmic/optometric/medical industry is a plus but not required.
• Must be amenable to working onsite.
• Must speak Spanish.

Physical Requirements

• Must be physically able to sit for long periods of time, read a computer screen for long periods, reach, and lift up to 20 lbs.
• Hand dexterity, and eye and hand coordination are critical.
• Subject to inside environmental conditions.
• Schedule may include after‑hour projects as needed.