Patient Care Coordinator, Riverside

CHOC Children's; Orange, Northern (CA, KY); Hybrid; USD 32,000 - 44,000; Full time

Job summary

CHOC Children's in Orange, CA is seeking a Patient Care Coordinator to assist the Audiologist with testing and interpretation and to guide patients through their hearing loss treatment journey. You will help ensure a welcoming first impression, provide orientation on hearing aid use, servicing, and basic troubleshooting.

Weekends and holidays are required. Candidates need at least two years of customer service or front office experience, a high school diploma or GED, and BLS; bilingual

Qualifications

• Two years of customer service, clerical or front office experience required.
• Preferred: patient care coordination experience.
• High School Diploma or GED required.
• Bilingual proficiency in Spanish and English preferred.
• Basic Life Support (BLS) certification required.

Responsibilities

• Assist audiologist with testing and interpretation.
• Support patients through hearing loss treatment journey and orientation on hearing aids.
• Provide basic troubleshooting and servicing of hearing aids.

Skills

Customer service

Clerical/front office

Medical terminology

Interpersonal skills

English communication

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

PowerPoint

Job description

## Patient Care Coordinator, RiversideApply: Orange-Providence: Full time: Posted Yesterday: End Date: September 25, 2026 (5 days left to apply): R-33511**Work Location**Orange, California**Work Shift**Day – 08hrs (United States of America)**Why CHOC?**At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.**Environmental Sustainability Statement**Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.**Job Summary**The Patient Care Coordinator assists the Audiologist with testing and interpretation. They also work closely with the patients to ensure their first impression at our center exceeds expectations. They are responsible for assisting patients through their hearing loss treatment journey, including providing orientation on the use of a hearing aids, servicing, and basic troubleshooting of hearing aids. \\*\\*Weekends and Holidays are a requirement.\\*\\***Pay Range**Minimum $23.00 Midpoint $27.94 Maximum $32.88*Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.***Experience**• Required: Minimum two (2) years of customer service, clerical or front office experience.• Preferred: Patient care coordination experience.**Education**• Required: High School Diploma or GED.• Preferred: College Level Courses or Certifications in healthcare.**Training**• Required: None required.**Specialized Skills**• Required: Knowledge of medical terminology. Strong interpersonal and customer service skills. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure and deadlines; problem solve; recall information with accuracy; pay close attention to detail; work independently.• Preferred: Bilingual proficiency in Spanish and English.**Licensure**• Required: Basic Life Support (BLS).**Work Environments - Functional Demand:**Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.## **Physical Activity Requirements:**Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation**Physical Activity Lifting**Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%**Sensory Requirements:**Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision**Environment Requirements:**Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations**Non-Discrimination Statement:**CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.