Patient Care Coordinator - ORTHOPEDICS POLSON

Providence; Polson (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Providence St. Joseph Medical Center in Montana seeks a Patient Care Coordinator to support physician offices with receptionist and clerical duties, including demographics, insurance verification, forms, and patient communications.

The role requires customer service experience and prefers familiarity with a medical office and Electronic Medical Records. Role emphasizes accuracy, timeliness, and patient-focused care in a fast-paced environment.

Qualifications

• Customer service-related experience.
• 6 months office experience, medical office preferred.
• 6 months experience in Electronic Medical Records.

Responsibilities

• Handle patient demographics, insurance verification, and forms.
• Explain hospital forms and policies and collect signatures.
• Discuss financial responsibilities and collect payments as needed.
• Answer phones and perform general clerical tasks.

Skills

Customer service

Phone/Reception

Tools

EMR

Job description

Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This includes but is not limited to, obtaining patient demographics, insurance information and verification, explanation of various hospital forms and policies, obtaining signatures, discussions on financial responsibilities, collection of monies and initiation of the proper episode of care. Processes required information on all patients according to departmental and interdepartmental policies and procedures while adhering to the patient focused admissions process. Performs all other duties assigned such as filing keyboarding, answering telephone, etc. Is able to work effectively and calmly with frequent interruptions, in a rapid-paced environment. Accountable to obtain timely and accurate information.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Joseph Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Customer service-related experience.

Preferred Qualifications:

• 6 months office experience, medical office preferred.
• 6 months experience in Electronic Medical Records.

Why Join Providence?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourMissionof caring for everyone, especially the most vulnerable in our communities.