Patient Care Coordinator - Wound Care

Providence; Missoula (MT); On-site; USD 36,000 - 48,000; Full time

Job summary

Providence Medical Group Montana is seeking a Patient Care Coordinator to support physician offices with receptionist and clerical duties. You will gather patient demographics, verify insurance, explain forms, obtain signatures, discuss financial responsibilities, and handle payments as part of the admission process.

You'll work in a fast-paced environment, managing interruptions calmly while ensuring timely and accurate information is collected.

Qualifications

• Customer service experience is required.
• Six months of office experience preferred.
• Six months of EMR experience preferred.

Responsibilities

• Handle receptionist and clerical duties to support PMG physician offices.
• Obtain patient demographics and insurance information, including verification.
• Explain hospital forms and policies and obtain signatures.
• Discuss financial responsibilities with patients and collect payments.
• Process information per departmental policies; assist with admissions.
• Answer phones and perform filing and related tasks.

Skills

Customer service

Tools

EMR

Job description

Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This includes but is not limited to, obtaining patient demographics, insurance information and verification, explanation of various hospital forms and policies, obtaining signatures, discussions on financial responsibilities, collection of monies and initiation of the proper episode of care. Processes required information on all patients according to departmental and interdepartmental policies and procedures while adhering to the patient focused admissions process. Performs all other duties assigned such as filing keyboarding, answering telephone, etc. Is able to work effectively and calmly with frequent interruptions, in a rapid-paced environment. Accountable to obtain timely and accurate information.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group Montana and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Customer service-related experience.

Preferred Qualifications:

• 6 months of Office experience, medical office preferred.
• 6 months of experience in Electronic Medical Records.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Missionof caring for everyone, especially the most vulnerable in our communities.