Patient Care Coordinator / Nutrition Coach

Neurolimits; Austin (TX); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Opportunities for monthly performance-based bonuses

Job summary

A neuroscience-driven clinic in Austin is seeking a Patient Care Coordinator / Nutrition Coach for a full-time in-office role. This position requires guiding clients through their care journey while also providing structured nutrition education sessions. Ideal candidates will have a Bachelor's degree and a relevant nutrition certification, and experience in a healthcare setting is beneficial. The compensation ranges from $20.00 to $26.00 per hour, with performance-based bonuses available.

Qualifications

• Applicants must hold at least one current certification that includes formal nutrition education.
• Experience in healthcare front office or patient coordination is beneficial.

Responsibilities

• Guide clients through their care journey and coordinate their services.
• Participate in consultations and educate clients on lifestyle habits.

Skills

Excellent listening skills

Interpersonal skills

Organizational skills

Ability to discuss sensitive topics

Detail-oriented

Education

Bachelor's degree or equivalent experience

Current nutrition certification

Job description

Overview

Neurolimits is a neuroscience-driven mental health and brain wellness clinic offering advanced diagnostic and therapeutic services, including EEG-based assessments, neurofeedback, transcranial magnetic stimulation (TMS), sleep optimization, and integrative mental health care for children and adults. The clinic emphasizes a high-touch, concierge-style client experience grounded in evidence-based neuroscience and whole-person care.

Position Overview

The Patient Care Coordinator / Nutrition Coach is a full-time, in-office role responsible for guiding clients through their care journey at Neurolimits.

This position serves as a primary point of contact for new and existing clients, participating in consultations, listening to client concerns and goals, and helping connect those needs with the services offered by the clinic.

While the role is primarily focused on patient care coordination and client experience, it will occasionally include providing structured nutrition and lifestyle education sessions as part of comprehensive self-pay treatment programs.

Nutrition-related responsibilities are delivered using standardized educational frameworks and wellness coaching principles and do not involve medical nutrition therapy, diagnosis, or disease treatment.

Key Responsibilities

Client Experience & Consult Support

• Welcome clients and families to the clinic
• Participate in intake consultations
• Listen carefully to client concerns, symptoms, and goals
• Provide clear explanations of clinic services and care options
• Help clients understand typical treatment pathways and timelines
• Answer general questions regarding services, pricing, and scheduling
• Ensure clients feel informed, supported, and comfortable throughout visits

Care Coordination

• Assist with scheduling recommended services
• Coordinate follow-up appointments and next steps
• Communicate client goals and priorities to the clinical team
• Serve as a consistent point of contact during early care
• Conduct structured nutrition, sleep, and lifestyle education sessions when included as part of treatment programs
• Review intake surveys and standardized wellness questionnaires
• Provide goal-based nutrition education and supplement guidance using approved clinic frameworks
• Educate clients on general dietary patterns, macronutrient concepts, lifestyle habits, and wellness-oriented supplement information
• Operate strictly within education and coaching scope (no diagnosis or medical nutrition therapy)

Administrative Support

• Document client notes and preferences
• Support front-desk operations as needed
• Maintain a calm, organized, and welcoming clinic environment
• Assist with daily clinic flow and coordination

Required Certification

Applicants must hold at least one current certification that includes formal nutrition education.

Candidates without one of the following certifications (or equivalent) should not apply.

Acceptable certifications include:

• Precision Nutrition (Level 1 or higher)
• National Board–Certified Health & Wellness Coach (NBC-HWC)
• NASM Nutrition Coach or Wellness Coach
• Institute for Integrative Nutrition (IIN)
• Equivalent nationally recognized health or nutrition coaching certification with documented nutrition education

Ideal Candidate Profile

• Warm, personable, and emotionally intelligent
• Excellent listener with strong interpersonal skills
• Comfortable discussing sensitive mental health and lifestyle topics
• Able to explain complex information clearly and calmly
• Organized, dependable, and detail-oriented
• Professional demeanor and strong in-person presence
• Comfortable discussing pricing and treatment logistics in a neutral, supportive manner
• Interest in neuroscience, mental health, and wellness strongly preferred

Preferred Experience

Experience in one or more of the following areas is beneficial:

• Healthcare front office or patient coordination
• Mental health, neuro, or specialty medical clinics
• Medical concierge or care navigation roles
• Wellness centers, med spas, or integrative health clinics
• Hospitality or client experience–focused environments
• Psychology, health sciences, or related academic background

Education

• Bachelor’s degree required or equivalent combination of education and relevant professional experience.

Compensation

• $20.00 – $26.00 per hour, depending on experience, with opportunities for monthly performance-based bonuses.