Patient Care Coordinator — Multi-Location Front Desk

Nittany Eye Associates, Ltd.; Lock Haven (Clinton County); On-site; USD 32,000 - 42,000; Full time

Job summary

Nittany Eye Associates is seeking a Patient Care Coordinator I to join our Lock Haven team, with duties spanning front desk support, appointment scheduling, and patient check-in/check-out. This customer-facing role requires a professional and friendly demeanor as you assist patients and coordinate care between multiple locations.

The ideal candidate brings excellent customer service and at least 1 year of experience, though we are willing to train strong candidates with a positive attitude and

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• 1+ years of experience preferred, but training available for strong candidates with great customer service skills.
• Proficiency with computers and basic systems; ability to interact with patients in a professional and friendly manner.

Responsibilities

• Speak with patients on the phone and answer inquiries.
• Schedule appointments for patients.
• Check-in and check-out patients.
• Perform front desk and administrative duties as needed.

Skills

Customer service

Multi-tasking

Computer literacy

Professional demeanor

Job description

Nittany Eye Associates is seeking a Patient Care Coordinator I to join our Lock Haven team, with duties spanning front desk support, appointment scheduling, and patient check-in/check-out. This customer-facing role requires a professional and friendly demeanor as you assist patients and coordinate care between multiple locations.

The ideal candidate brings excellent customer service and at least 1 year of experience, though we are willing to train strong candidates with a positive attitude and