Patient Care Coordinator I - 246

Keplr Vision; State College (Centre County); On-site; USD 32,000 - 42,000; Full time

Job summary

Nittany Eye Associates invites applications for a Patient Care Coordinator I at our State College practice. This front-desk role focuses on delivering high-quality client service and patient care, with responsibilities across phone outreach, appointment scheduling, and check-in/out procedures.

The position may require travel to other Five Nittany Eye Associate locations and is suitable for candidates with 1+ years of customer-service experience; training is available for the right person.

Qualifications

• 1+ years of customer-service experience preferred, willing to train the right candidate.
• Professional, personable, and able to present well to patients.
• Ability to interact with patients in a courteous and friendly manner.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Multitasking

Computer proficiency

Job description

Nittany Eye Associates - Windmere, 428 Windmere Drive, State College, Pennsylvania, United States of America

Job Description

Patient Care Coordinator I - Nittany Eye Associates

****This position may require travel to any of the Five Nittany Eye Associate locations. It is not tied to any one specific location.

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.