Patient Care Coordinator I - 246

Keplr Vision; Pennsylvania; On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

None

Job summary

Nittany Eye Associates is seeking a Patient Care Coordinator I to support front desk operations across its locations. The role involves handling patient calls, scheduling appointments, greeting patients, and processing check-ins/outs while performing various administrative duties.

The ideal candidate will have strong customer service skills and a willingness to learn, with 1+ years of experience preferred. Travel to multiple locations is possible as part of the role.

Qualifications

• 1+ years of customer service experience preferred.
• Excellent time management and attention to detail.
• Professional and personable demeanor.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Check in and check out patients.
• Perform front desk administrative duties.

Skills

Customer service

Phone etiquette

Scheduling

Front desk

Multi-tasking

Data entry

Job description

Patient Care Coordinator I - Nittany Eye Associates

This position may require travel to any of the Five Nittany Eye Associate locations. It is not tied to any one specific location.

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice.

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office