Patient Care Coordinator / Medical Receptionist

Kids for the Future; Ellensburg (WA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Monthly bonus opportunities

401(k) with company matching

Job summary

Inland Hearing Aids in Ellensburg, WA seeks a compassionate Part-time Patient Care Coordinator to welcome patients, schedule appointments, verify insurance, and support front desk operations. You’ll help patients feel valued and supported, building strong relationships with families.

The role emphasizes accuracy, warmth, and teamwork in a healthcare setting. The schedule runs 8:30 AM to 5:00 PM with a base pay of $20.00–$22.00 per hour and monthly bonus opportunities based on performance.

Qualifications

• Experience in a medical/healthcare office is preferred.
• Experience scheduling appointments and interacting with patients.
• Insurance verification experience is a plus.
• Strong computer and organizational skills and excellent customer service.

Responsibilities

• Create an exceptional patient experience with warmth and professionalism.
• Coordinate daily office operations: scheduling, calendars, and records.
• Provide insurance verification, payments processing, and documentation.
• Support practice growth through follow-up calls and community outreach.

Skills

Customer service

Communication skills

Organizational skills

Computer skills

Phone skills

Education

High School Diploma or GED

Job description

• Location 207 W. Tacoma Ave,Ellensburg, WA, 98926,United States
• Base Pay $20.00 - $22.00 / Hour
• Other Compensation Monthly Bonus Opportunities
• Job Category Healthcare, Administrative Assistance, Medical Front Office
• Employee Type Part Time

Contact information

• Phone [phone]

Description

Looking for a Rewarding Part-Time Medical Office Role with No Weekends?

Do you enjoy helping people, building relationships, and being the person who keeps everything running smoothly?

At Inland Hearing Aids, we're looking for a compassionate, organized, and patient-focused Patient Care Coordinator to become the heart of our practice.

As the first person our patients see and speak with, you'll create a welcoming experience, build meaningful relationships, and help patients on their journey to better hearing and a better quality of life.

If you love working with people, thrive in a healthcare setting, and enjoy making a difference every day, we'd love to meet you.

Schedule

• 8:30 AM - 5:00 PM

Location

Ellensburg, WA

Compensation

$20.00 - $22.00 per hour plus monthly bonus based on clinic and individual performance

Pay based on experience and qualifications.

What You'll Do

Create an Exceptional Patient Experience

• Welcome patients with warmth and professionalism
• Answer incoming calls and assist with appointments and questions
• Help patients feel comfortable, valued, and supported
• Build strong relationships with patients and their families

Coordinate Daily Office Operations

• Schedule and confirm patient appointments
• Manage provider calendars and patient flow
• Handle patient records and office documentation
• Maintain an organized and efficient office environment

Insurance & Administrative Support

• Verify insurance benefits and authorizations
• Process payments and financial transactions
• Assist with inventory management and hearing aid tracking
• Maintain accurate reports and patient information

Help Grow the Practice

• Conduct follow-up and retention calls
• Support community outreach and marketing activities
• Help maintain a productive appointment schedule
• Contribute to a positive and thriving practice culture

Who Thrives in This Role?

• Medical Receptionists
• Patient Care Coordinators
• Medical Office Assistants
• Front Desk Coordinators
• Healthcare Customer Service Professionals

Successful candidates are:

• Friendly and patient-focused
• Organized and detail-oriented
• Dependable and professional
• Passionate about helping others

Qualifications

• 5+ years of experience in a medical office, healthcare administration, patient coordinator, medical receptionist, front desk, customer service, or office support role preferred
• Experience scheduling appointments and interacting with patients
• Insurance verification experience is a plus
• Strong computer and organizational skills
• Excellent communication and customer service skills
• High School Diploma or GED required

Preferred

• Medical office experience
• Healthcare customer service experience
• Hearing healthcare experience (not required)
• 401(k) with company matching
• Monthly bonus opportunities
• Supportive team culture
• Meaningful work that helps improve the lives of patients every day