Patient Care Coordinator / Medical Receptionist

MLM Hearing, LLC; Aberdeen (WA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

401(k) with Company Matching

Employee Discounts

Monthly Bonus Opportunities

Employer Paid Life Insurance

Robust medical benefits

Supportive Healthcare Team Environment

Opportunity to Make a Difference Every

day

Job summary

MLM Hearing, LLC in Aberdeen, WA seeks a friendly Patient Care Coordinator to support a busy hearing healthcare practice. This part-time role offers morning hours, no weekends, and a flexible schedule designed for work-life balance.

You will help patients, handle front desk duties, and ensure a smooth patient flow. You will collaborate with experienced colleagues to answer questions, schedule appointments, verify insurance, and maintain accurate patient records while delivering exceptional

Qualifications

• Minimum 2+ years in medical office, healthcare admin, or front desk roles.
• Experience scheduling appointments and communicating with patients.
• Insurance verification experience.
• Medical receptionist or healthcare office experience required.
• Hearing healthcare experience is a plus but not required.

Responsibilities

• Returning messages from patients after hours or the previous day
• Calling patients to answer questions and assist with scheduling
• Scheduling and confirming appointments and maintaining an organized schedule
• Assisting patients with questions about services and appointments
• Supporting daily administrative tasks and patient records
• Helping with insurance verification and office coordination
• Supporting patient outreach and retention efforts
• Providing coverage when the primary Patient Care Coordinator is unavailable
• Creating a warm, professional patient experience

Skills

Customer service

Scheduling

Communication

Organization

Multitasking

Computer proficiency

Education

High School Diploma or GED

Job description

Why You'll Love This Role

• Part-time schedule

• Flexible schedule

Location

Aberdeen, WA

Looking for a Part-Time Medical Office Role with Flexible Morning Hours and No Weekends?

Are you looking for a part-time healthcare role where you can help patients, work with a great team, and enjoy a flexible schedule?

West Coast Hearing Clinic is seeking a friendly and organized Patient Care Coordinator to support our busy hearing healthcare practice.

This is a perfect opportunity for someone with medical office, front desk, reception, scheduling, or healthcare customer service experience who enjoys helping people and providing exceptional patient care.

Unlike many medical office roles, you'll work alongside an experienced Patient Care Coordinator and provider team, helping support daily operations and ensuring patients receive excellent service every step of the way.

Why You'll Love This Role

• Part-time schedule
• Flexible morning hours
• No evenings
• No weekends
• Supportive, team-oriented environment
• Opportunity to make a meaningful difference in patients' lives
• Stable healthcare role with growth potential

Schedule

Part-Time

• 20-24 hours per week
• Morning hours
• Flexible schedule
• No weekends

Location

Aberdeen, WA

Compensation

$20.00-$22.00 per hour

Pay based on experience and qualifications.

What You'll Do

Create an Exceptional Patient Experience

• Returning messages from patients who called after hours or the previous day
• Calling patients to answer questions and assist with scheduling
• Scheduling and confirming appointmentsHelping maintain an organized and productive patient schedule
• Assisting patients with basic questions regarding services and appointments
• Supporting the office's daily administrative tasks
• Assisting with patient records and documentation
• Helping with insurance verification and office coordination
• Supporting patient outreach and retention efforts
• Providing coverage and assistance when the primary Patient Care Coordinator is unavailable
• Creating a warm, professional, and welcoming experience for every patient

Qualifications

Preferred Experience

• 2+ years of experience in a medical office, healthcare administration, patient coordination, front desk, or customer service role.
• Experience scheduling appointments and working directly with patients.
• Insurance verification experience.
• Medical receptionist or healthcare office experience required.
• Hearing healthcare experience is a plus but not required.

Education

• High School Diploma or GED required.

Skills We Value

• Exceptional customer service
• Strong communication skills
• Organization and attention to detail
• Ability to multitask in a busy office environment
• Computer proficiency
• Problem-solving abilities
• Dependability and professionalism
• Positive and collaborative attitude

Benefits

• 401(k) with Company Matching
• Employee Discounts
• Monthly Bonus Opportunities
• Employer Paid Life Insurance
• Robust medical benefits
• Supportive Healthcare Team Environment
• Opportunity to Make a Difference Every Day