Patient Care Coordinator / Medical Receptionist

Kids for the Future; Aberdeen (WA); Hybrid; USD 28,000 - 30,000; Part time

Benefits offered by this job

401(k) with Company Matching

Employee Discounts

Monthly Bonus Opportunities

Employer Paid Life Insurance

Robust medical benefits

Job summary

West Coast Hearing Clinic is seeking a part-time Patient Care Coordinator to support a busy hearing healthcare practice with flexible morning hours and no weekends.

You will work alongside a team to deliver outstanding patient experiences, manage scheduling, insurance verification, and daily office tasks while maintaining a welcoming environment for every patient.

Qualifications

• 2+ years in medical office, healthcare administration, patient coordination, front desk, or customer service role.
• Experience scheduling appointments and working directly with patients.
• Insurance verification experience.
• Medical receptionist or healthcare office experience required.
• Hearing healthcare experience is a plus but not required.

Responsibilities

• Returning messages from patients who called after hours or the previous day.
• Calling patients to answer questions and assist with scheduling.
• Scheduling and confirming appointments.
• Helping maintain an organized and productive patient schedule.
• Assisting patients with basic questions regarding services and appointments.
• Supporting the office's daily administrative tasks.
• Assisting with patient records and documentation.
• Helping with insurance verification and office coordination.
• Supporting patient outreach and retention efforts.
• Providing coverage and assistance when the primary Patient Care Coordinator is unavailable.
• Creating a warm, professional, and welcoming experience for every patient.

Skills

2+ years healthcare admin

Scheduling appointments

Insurance verification

Medical receptionist experience

Healthcare customer service

Education

High School Diploma or GED

Tools

Computer proficiency

Job description

• Base Pay $20.00 - $22.00 / Hour
• Job Category Medical Receptionist, Medical Front Desk, Front Desk Coordinator
• Employee Type Part Time

Contact information

• Phone [phone]

Looking for a Part-Time Medical Office Role with Flexible Morning Hours and No Weekends?

Are you looking for a part-time healthcare role where you can help patients, work with a great team, and enjoy a flexible schedule?

West Coast Hearing Clinic is seeking a friendly and organized Patient Care Coordinator to support our busy hearing healthcare practice.

This is a perfect opportunity for someone with medical office, front desk, reception, scheduling, or healthcare customer service experience who enjoys helping people and providing exceptional patient care.

Unlike many medical office roles, you'll work alongside an experienced Patient Care Coordinator and provider team, helping support daily operations and ensuring patients receive excellent service every step of the way.

Why You'll Love This Role

• Flexible morning hours
• No evenings
• Supportive, team-oriented environment
• Opportunity to make a meaningful difference in patients' lives
• Stable healthcare role with growth potential

Schedule

Part-Time

• 20-24 hours per week
• Morning hours

Compensation

$20.00-$22.00 per hour

Pay based on experience and qualifications. (Monthly Bonus Opportunities)

What You'll Do

Create an Exceptional Patient Experience

• Returning messages from patients who called after hours or the previous day
• Calling patients to answer questions and assist with scheduling
• Scheduling and confirming appointments
• Helping maintain an organized and productive patient schedule
• Assisting patients with basic questions regarding services and appointments
• Supporting the office's daily administrative tasks
• Assisting with patient records and documentation
• Helping with insurance verification and office coordination
• Supporting patient outreach and retention efforts
• Providing coverage and assistance when the primary Patient Care Coordinator is unavailable
• Creating a warm, professional, and welcoming experience for every patient

Qualifications

Preferred Experience

• 2+ years of experience in a medical office, healthcare administration, patient coordination, front desk, or customer service role.
• Experience scheduling appointments and working directly with patients.
• Insurance verification experience.
• Medical receptionist or healthcare office experience required.
• Hearing healthcare experience is a plus but not required.

Education

• High School Diploma or GED required.

Skills We Value

• Exceptional customer service
• Organization and attention to detail
• Ability to multitask in a busy office environment
• Computer proficiency
• Problem-solving abilities
• Dependability and professionalism
• Positive and collaborative attitude
• 401(k) with Company Matching
• Employee Discounts
• Monthly Bonus Opportunities
• Employer Paid Life Insurance
• Robust medical benefits
• Opportunity to Make a Difference Every Day

Additional Information

• Company/Clinic Name West Coast Hearing Clinic