Patient Care Coordinator & Liaison

Rocky Mountain Care Group; Murray (UT); On-site; USD 42,000 - 64,000; Full time

Job summary

Rocky Mountain Care Group in Murray, Utah is seeking a Care Coordinator to provide secretarial support, coordinate patient care, and assist the Clinical Director in organizing care teams within an in-person home health office.

You will answer phones, manage referrals and authorizations, maintain patient records with HIPAA confidentiality, and ensure timely intake and chart reviews while liaising with clinicians to deliver quality client care.

Qualifications

• Demonstrates excellence in both written and verbal communication skills.
• Demonstrates tact and diplomacy in facilitation of relationships with staff and the public.
• Demonstrates experience in office management.
• Demonstrates knowledge of computer usage and word processing.
• Demonstrates ability to prioritize tasks, handle pressure, and delicate situations.
• Demonstrates ability to efficiently manage time and workload.

Responsibilities

• Answers phones and addresses caller needs; provides general visitor support.
• Submits and obtains orders; ensures timely receipt with proper signatures.
• Liaises with team regarding client records and secretarial needs.
• Assists with patient referrals and care team selection.
• Tracks recertifications, transfers, resumptions, and discharges.
• Maintains data security and HIPAA confidentiality.
• Provides information about agency services to physicians, clients, families.

Skills

Communication

Office management

Word processing

Time management

Prioritization

Problem solving

Job description

Rocky Mountain Care Group in Murray, Utah is seeking a Care Coordinator to provide secretarial support, coordinate patient care, and assist the Clinical Director in organizing care teams within an in-person home health office.

You will answer phones, manage referrals and authorizations, maintain patient records with HIPAA confidentiality, and ensure timely intake and chart reviews while liaising with clinicians to deliver quality client care.