Patient Care Coordinator (Jackson, MS)

Ennoblecare; Jackson (MS); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Time Off

401(k) with company match

Paid Holidays

Job summary

Ennoblecare is seeking a full-time Patient Care Coordinator in Jackson, Mississippi. This position is vital in supporting patient-centered care within a clinical care team, managing patient activities and documentation to ensure continuity of care.

Ideal candidates will have a minimum of 1 year experience in healthcare, excellent organizational and communication skills, and a passion for providing high-quality care. Benefits include competitive pay starting at $17-$18/hr along with full-time benefits after 30 days.

Qualifications

• Minimum of 1 year of experience in a clinical and administrative or care coordination role.
• Comfortable communicating with patients, families, and care teams by phone.
• Demonstrates professionalism, compassion, and exceptional customer service.

Responsibilities

• Coordinate and manage patient care activities through the EMR system.
• Support clinical workflows by assisting with referrals and follow-ups.
• Maintain communication with patients and interdisciplinary teams.

Skills

Patient care coordination

Organizational skills

Communication skills

Customer service

Tools

Microsoft Office

EMR systems

Job description

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.”

Position Summary

Ennoble Care is seeking a full-time Patient Care Coordinator to join our team in an office-based setting in the Jackson, Mississippi area. This role is an integral in‑office member of our clinical care team, working alongside fellow Care Coordinators and collaborating with Ennoble Care providers within a family‑practice‑style model of care. While not patient‑facing, the position plays a critical role in supporting patient‑centered care coordination, documentation, and communication, helping ensure continuity of care and timely follow‑up across care settings.

Key Responsibilities

• Coordinate and manage patient care activities through Ennoble Care’s EMR system, supporting continuity of care and positive patient outcomes
• Support day‑to‑day clinical workflows by assisting with referrals, laboratory orders and follow‑up, medication refill requests, durable medical equipment (DME) coordination, and other care coordination tasks
• Maintain frequent communication with patients, providers, families, and interdisciplinary teams to address patient needs, resolve barriers to care, and ensure timely follow‑up
• Document all patient interactions accurately and communicate changes in condition, concerns, or urgent matters promptly to the appropriate clinical team members
• Demonstrate professionalism, empathy, strong organizational skills, and excellent customer service while effectively managing multiple priorities in a fast‑paced environment
• Utilize EMR systems, secure email, Microsoft Office, telephone systems, and other office technology while contributing positively to daily operations and team collaboration

Qualifications

• Legally authorized to work in the United States of America
• Minimum of 1 year of experience in a clinical and administrative or care coordination role within a healthcare setting
• Highly preferred: Experience supporting providers, coordinating patient care, and/or working in a medical office/family practice setting
• Comfortable spending a significant portion of the day on the phone communicating with patients, families, and care teams
• Demonstrates professionalism, compassion, empathy, and exceptional customer service with a patient‑centered approach
• Strong organizational, documentation, and time‑management skills with the ability to multitask and manage multiple priorities in a fast‑paced environment
• Professional communication skills across phone, email, Microsoft Teams, and in‑person interactions
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel, and comfortable learning new technologies and EMR systems
• Ability to adapt positively to change, work collaboratively as part of a team, and continuously learn new skills
• Must be able to work full‑time, Monday through Friday, 8:30am to 5:00pm CST, on‑site/in‑office in Jackson, MS
• No weekends, evenings, nights, or on‑call requirements
• Seven company‑paid holidays annually
• Must successfully complete a background check and drug screen

Compensation & Benefits

• Starting hourly: $17‑$18/hr
• Full‑time benefits eligibility after 30 days of employment
• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay‑on‑demand; cash out earned money when and where you need it

Other Information

Candidates must disclose any current or future need for employment‑based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.