Scheduling Coordinator (Jackson, MS)

Ennoblecare; Jackson (MS); On-site; USD 53,726,400 - 61,992,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off

Paid holidays

Paid sick time

Payactiv

Referral program

Job summary

Ennoble Care is seeking a diligent Scheduling Coordinator to join our team in the Jackson, MS office. This full‑time, in‑person role will manage and coordinate schedules to support our House Calls operations, ensuring smooth scheduling and team productivity.

The successful candidate will handle appointment coordination, insurance information, and high-volume tasks with strong communication skills. This position is in the office setting in Jackson, MS.

Qualifications

• High School Diploma / GED required; Associate or Bachelor's Degree preferred.
• Administrative healthcare experience preferred.
• Attention to detail.
• Ability to navigate several software databases throughout the day.
• Maintain a calm and pleasant demeanor with patients and staff.
• Effective communication across various mediums of communication with staff and patients.
• Strong written skills.
• Capable of managing high volumes of phone calls.

Responsibilities

• Schedule patient appointments per provider availability and area.
• Prioritize urgent appointment tasks and schedule them accordingly.
• Ensure messages are completed and distributed appropriately.
• Reschedule patient appointments as needed.
• Review and update patient insurance information.
• Manage a high-volume workload and prioritize tasks to stay organized.
• Display excellent communication skills.
• Reach out to referring sources for scheduling difficulties.
• Update account information at scheduling.
• Maintain provider daily appointment quota.
• Have new patients scheduled within 3–5 business days.
• Handle insurance preauthorization.
• Place calls to patients for provider needs when required.
• Manage voicemails daily and address inquiries.
• Notate patient charts to maintain accuracy.

Skills

Attention to detail

Effective communication

Strong written skills

Multitasking

Calm demeanor

Phone handling

Education

High School Diploma / GED

Associate or Bachelor's Degree preferred

Job description

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuity of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Job Summary

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Jackson, MS office. This full‑time, in‑person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities

• Scheduling patient appointments in adherence to provider availability/area.
• Prioritize urgent appointment tasks and schedule them accordingly.
• Assure that all messages are completed and distributed appropriately.
• Reschedule patient appointments as needed.
• Review and update patient insurance information.
• Manage a high‑volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service.
• Display excellent communication skills.
• Reach out to referring sources for patients expressing difficulty with scheduling.
• Update account information at the point of scheduling.
• Maintain provider daily appointment quota.
• Have new patients scheduled within 3‑5 business days.
• Handle insurance preauthorization.
• Place calls to patients for provider needs when required.
• Handle voicemails daily and ensure all inquiries are addressed properly.
• Notate patient charts correctly to maintain up‑to‑date accuracy.

Qualifications

• High School Diploma / GED required; Associate or Bachelor's Degree preferred.
• Administrative healthcare experience preferred.
• Attention to detail.
• Ability to navigate several software databases throughout the day.
• Maintain a calm and pleasant demeanor with patients and staff.
• Effective communication across various mediums of communication with staff and patients.
• Strong written skills.
• Capable of managing high volumes of phone calls.

Pay rate $19 – In Office setting

Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay‑on‑demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment‑based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.