Patient Care Coordinator Inventory Control Delivery Specialist

Ottobock SE & Co. KGaA; Wyoming (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Inventory Control Delivery Associate to join their team. This role involves fulfilling product orders and delivering them to various sites, ensuring compliance with medical documentation and insurance requirements. The ideal candidate will have a strong attention to detail, excellent organizational skills, and the ability to communicate effectively with clients. With a commitment to improving patient care, this position offers a chance to make a meaningful impact while working in a supportive environment that values innovation and excellence.

Benefits

Health Savings Accounts with Employer Contribution

Flexible Spending Accounts

Company-Paid Life Insurance

Paid Time Off

Company Holidays

Floating Holidays

100% Company-Paid Short & Long-Term Disability

Qualifications

• High school diploma or equivalent required.
• Experience in supply chain or inventory control preferred.

Responsibilities

• Obtain medical documentation and insurance authorizations from various sources.
• Fulfill product orders and deliver to sites in the Wyoming/Grand Rapids area.
• Conduct inventory checks and resolve product issues.

Skills

Supply Chain/Inventory Control

Shipping and Receiving

Attention to Detail

Organizational Skills

Interpersonal Communication

Education

High School Diploma or Equivalent

Job description

Patient Care Coordinator Inventory Control Delivery Specialist

United States of America

Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76 years strong, we are committed to improving the lives of our patients. In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. We are dedicated to excellence and innovation – in our people, products, and services. Our employees are actively involved in shaping both our company and our industry.

We are seeking an Inventory Control Delivery Associate to fulfill product orders and deliver to sites in the Wyoming/Grand Rapids, MI area.

Duties & Responsibilities

• Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities, and hospitals as applicable.
• Obtain insurance authorizations for patients as needed, through direct live/phone communication, fax, and email as appropriate.
• Communicate courteously and professionally with patients regarding scheduling, financial responsibilities, and required medical documentation through direct live/phone communication, fax, and email as appropriate.
• Create patient account profiles in the Medical Record system.
• Comply with Corporate Compliance and HIPAA responsibilities.
• Fulfill product orders and deliver to each site based on daily requisition reports.
• Establish and maintain relationships with clients.
• Drive throughout the Grand Rapids Metro area several days a week.
• Perform light shipping and receiving of medical device products and components.
• Conduct inventory checks and collect information for reimbursement purposes.
• Collect and verify all information (prescriptions, referrals) from Patient Care Coordinators to ensure reimbursement and process upon return.
• Ensure proper signature for delivery receipt and assignment of benefits.
• Prepare and deliver product requisitions to each account.
• Conduct physical inventory at each account as needed.
• Resolve product and service issues.
• Perform other duties and projects as assigned.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record and reliable vehicle.
• Supply Chain/Inventory Control experience preferred.
• Shipping and receiving experience preferred.
• Ability to multitask and pay attention to detail.
• Ability to lift, carry, push, pull, or move up to 50 pounds unassisted.
• Physical ability to sit, stand, walk, drive, bend, squat, lift, and stoop for extended periods.
• Strong organizational and time management skills.
• Effective interpersonal and communication skills.
• Office administrative experience, preferably in a medical, dental, or therapy setting.
• Knowledge of Medicare and Medicaid is a plus.
• Additional benefits include health savings accounts with employer contribution, flexible spending accounts, company-paid life insurance, paid time off, company holidays, floating holidays, and 100% company-paid short & long-term disability.