Patient Care Coordinator : High Volume Multispecialty Practice

Madison Medical and Sports Rehabilitation Center; Madison (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Job summary

A healthcare practice in Madison, NJ, is seeking a Patient Liaison to manage scheduling across multiple specialties. The role requires strong organizational skills and experience in patient-facing settings. Responsibilities include coordinating care flow, educating patients on insurance processes, and aligning communication between teams. This position offers opportunities for professional growth and includes benefits like medical insurance and paid time off. Ideal candidates will thrive in fast-paced environments and take ownership of patient outcomes.

Qualifications

• 2+ years in high-volume, patient-facing healthcare settings.
• Experience coordinating care across multiple specialties.
• Strong understanding of insurance and out-of-network models.

Responsibilities

• Coordinate high-volume patient scheduling across multiple providers and services.
• Serve as the primary point of contact for patients throughout their care journey.
• Manage check-in, intake, and follow-up across overlapping care plans.

Skills

Patient coordination

High-volume management

Professional communication

Organizational skills

Tools

EMR systems

Microsoft tools

Job description

Madison Medical | Madison, NJ | Full-Time, In-Person

Madison Medical is a physician-led, multidisciplinary practice delivering out-of-network care across sports medicine, medical wellness, and rehabilitation. We operate in a high-volume environment with a focus on coordination, efficiency, and patient experience.

We are seeking a Patient Liaison to manage and coordinate care across multiple specialties. This role sits at the center of patient flow, provider schedules, and operational execution.

What you will do:

• Coordinate high-volume patient scheduling across multiple providers and services
• Serve as the primary point of contact for patients throughout their care journey
• Manage check-in, intake, and follow-up across overlapping care plans
• Align communication between clinical and administrative teams
• Educate patients on insurance, out-of-network expectations, and financial processes
• Coordinate referrals and ensure accurate, timely documentation
• Track patient progress and maintain continuity of care

Consistent attendance and punctuality are required.

What we expect:

• Ability to manage high patient volume with accuracy and speed
• Strong organization across multiple workflows and priorities
• Clear, professional communication in fast-paced settingsConsistent reliability and punctuality
• Ownership of patient outcomes and operational flow

What you bring:

• 2+ years in high-volume, patient-facing healthcare settings
• Experience coordinating care across multiple specialties
• Strong understanding of insurance and out-of-network models
• Proficiency with EMR systems and Microsoft tools

What we offer:

• Medical, dental, and vision insurance
• Paid time off

We use AI and automation to support coordination and efficiency. You will work with these systems daily.

If you thrive in high-volume environments and take ownership of patient coordination, we want to connect.