Patient Care Coordinator, Full Time, Day Shift, St Helena

Adventist Health; St. Helena (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

Adventist Health in Saint Helena, CA is seeking an Admissions/Coordinator to support patient admissions, registration and scheduling for the Urology department. The role ensures smooth day-to-day operations and accurate data entry.

You will be responsible for answering phones, verifying insurance and coordinating referrals while delivering compassionate service in a fast-paced clinic setting. This is a full-time daytime role with competitive pay and benefits.

Qualifications

• Education: High School/GED or equivalent preferred.
• Associate's/Technical Degree in business, healthcare or computer science or related experience preferred.

Responsibilities

• Answers phone, takes messages and directs calls; admits patients into clinic.
• Verifies insurance and patient information; processes charts and referrals.
• Maintains department records, orders office supplies and schedules appointments.
• Performs data entry, collects co-payments and assists with billing information.
• Keeps waiting areas organized and supports daily department operations.

Skills

Phone support

Data entry

Scheduling

Education

High School or GED

Associate's/Technical Degree in business/healthcare/computer science

Job description

Job Description

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Job Description

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Job Summary

Facilitates patient admissions are appropriate. Ensures the needs of patients and staff are met. Acts as liaison between staff and patients regarding scheduled visits. Performs a variety of admitting/receptionist/ clerical duties to facilitate the efficient processing and scheduling of patients for the department. Facilitates day-to-day business operations.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Essential Functions

• Answers phone, takes messages and directs call to the appropriate person. Admits patients into clinic. Pulls charts, processes encounter forms, verifies insurance and patient information in computer. Makes appropriate updates, copies/scans insurance information for clinic registration. Prepares charts with appropriate forms necessary to complete the visit. Prepares and completes referrals for patients, obtaining authorizations, and assisting patients and physicians with referral coordination.
• Completes and forwards all required information, charts, records, documents and/or films as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Performs filing activities for department. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients.
• Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information.
• Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Digitizes films from prior studies. Receives payment from attorneys for copying films or creating CDs. Coordinates the storage of films in the assigned storage area. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
• Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : L51827-2

Job Category : Coordinator

Posting Date : 2026-09-11T21:41:09+00:00

Job Schedule : Full time

Job Shift : Day Shift

Locations :

Saint Helena, CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $25.00 to $30.45. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : Urology

Shift Length : 8 Hours