Patient Care Coordinator: Front Office & Care Team Liaison

Taleo; Slidell (LA); On-site; USD 25,000 - 44,000; Full time

Job summary

Primary Care Plus in Slidell, LA is seeking a Patient Services Representative to support the care team and ensure smooth patient flow. You will greet patients, schedule and reschedule appointments, and document details in the EMR while coordinating with clinicians and staff.

This full-time role requires basic medical terminology knowledge and familiarity with health insurance concepts, plus proficiency in Microsoft Office tools to manage patient data and communications efficiently.

Qualifications

• High School Diploma or GED.
• 1+ year experience as receptionist or administrative assistant in a medical facility or professional office.
• Basic proficiency in medical terminology.
• Basic knowledge of health care insurance.
• Intermediate proficiency in Microsoft Word, Excel, Outlook and Teams.
• Able to work full-time Monday-Friday.

Responsibilities

• Make outbound calls for confirming and rescheduling appointments.
• Answer telephone, record and direct messages in the EMR, and screen and direct calls.
• Enter patient data in the EMR and create global alerts to ensure demographics and HIPAA notices are properly documented.
• Create spreadsheets and documents when necessary.
• Greet patients and answer questions promptly and courteously.
• Ensure patient information is accurate and update as needed.
• Create and mail new patient packets and enter information accordingly.
• Check patients in and out at the time of entry and exiting their appointments.
• Collect appropriate fees at time of service.
• Maintain work area and lobby in neat and orderly manner.

Skills

Medical terminology

Health care insurance basics

Microsoft Word

Microsoft Excel

Outlook

Teams

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

Job description

Primary Care Plus in Slidell, LA is seeking a Patient Services Representative to support the care team and ensure smooth patient flow. You will greet patients, schedule and reschedule appointments, and document details in the EMR while coordinating with clinicians and staff.

This full-time role requires basic medical terminology knowledge and familiarity with health insurance concepts, plus proficiency in Microsoft Office tools to manage patient data and communications efficiently.