Patient Care Coordinator: Front Desk & Patient Experience

Specialty1 Partners; Charlotte (NC); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Life insurance

Disability insurance

401(k) with match

Identity theft protection

Legal services package

Paid time off

Job summary

Specialty1 Partners is seeking a Patient Care Coordinator for its Queen City Endodontics – Hutcheson office in Charlotte, NC. You will handle front desk responsibilities, greet patients, and ensure smooth front-office operations to provide an exceptional patient experience.

The role requires strong communication, organizational skills, and a patient-centric approach. Candidates should be able to stand/sit for extended periods and manage multiple tasks in a busy dental office environment.

Qualifications

• Minimum 1 year of front desk experience or equivalent.
• Experience handling patient interactions and inquiries.
• Strong communication and people skills are essential.
• Excellent organizational and multitasking abilities.
• Ability to solve problems and work collaboratively.

Responsibilities

• Greet and assist patients, creating a positive first impression.
• Maintain accurate patient records and confidential information.
• Answer incoming calls, route them, or take messages.
• Check, sort, and forward emails and manage communications.
• Keep front desk tidy and stocked with forms and materials.
• Coordinate other office duties to support daily operations.

Skills

Front desk experience

Patient/customer service

Communication skills

Organizational skills

Problem solving

Education

High school diploma

Tools

Office equipment

Job description

Specialty1 Partners is seeking a Patient Care Coordinator for its Queen City Endodontics – Hutcheson office in Charlotte, NC. You will handle front desk responsibilities, greet patients, and ensure smooth front-office operations to provide an exceptional patient experience.

The role requires strong communication, organizational skills, and a patient-centric approach. Candidates should be able to stand/sit for extended periods and manage multiple tasks in a busy dental office environment.