Patient Care Coordinator - Front Desk Lead & Growth Path

Keplr Vision; Lawton (OK); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

PTO

Job summary

Complete Eye Care in Lawton, OK is seeking a Patient Care Coordinator I to serve as the friendly first contact at our front desk. You will manage scheduling, check-in/check-out, and create a seamless patient experience in a busy eye care practice.

The role emphasizes warm customer service, strong communication, and teamwork, with a guaranteed hourly rate and benefits. Willingness to learn and adapt in a fast-paced clinic is essential.

Qualifications

• 1+ year of customer service experience (healthcare or optical experience is a bonus!)
• Excellent communication skills and a friendly, professional demeanor
• Comfortable with computers and quick to learn new systems
• A team player with a positive attitude and strong organizational skills

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

Skills

Customer service

Healthcare experience

Front desk

Job description

Complete Eye Care in Lawton, OK is seeking a Patient Care Coordinator I to serve as the friendly first contact at our front desk. You will manage scheduling, check-in/check-out, and create a seamless patient experience in a busy eye care practice.

The role emphasizes warm customer service, strong communication, and teamwork, with a guaranteed hourly rate and benefits. Willingness to learn and adapt in a fast-paced clinic is essential.