Patient Care Coordinator | Front Desk & Admin Pro

Ottobock SE & Co. KGaA; Jonesboro (AR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Health savings accounts with employer contribution

Flexible spending account options

Company-paid life insurance policy

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term disability

Job summary

A leading healthcare provider in Jonesboro, AR is seeking a Patient Care Coordinator to provide administrative support at the front desk. The role involves scheduling appointments, ensuring excellent service, and managing medical documentation. Ideal candidates will have strong communication skills, proficiency in MS Office, and experience in a medical environment. This position offers a comprehensive benefits package including medical, vision, and life insurance, along with paid time off and disability plans.

Qualifications

• Administrative management experience, preferably in a medical/dental/therapy office.
• Knowledge of Medicare and Medicaid preferred.

Responsibilities

• Provide administrative support at the front desk.
• Schedule or modify patient appointments.
• Ensure customers receive the best service possible.
• Communicate courteously and professionally with patients.
• Obtain medical documentation from various healthcare professionals.
• Assist in securing insurance authorizations as needed.
• Create patient account profile in the Medical Record system.
• Perform light shipping and receiving of medical device products.
• Maintain a clean office work environment.
• Accept cash payments from patients.
• Comply with Corporate Compliance and HIPAA responsibilities.

Skills

Proficient in MS Office

Strong communication skills

Excellent organizational skills

Analytical skills

Time management skills

Education

High school diploma or equivalent

Job description

A leading healthcare provider in Jonesboro, AR is seeking a Patient Care Coordinator to provide administrative support at the front desk. The role involves scheduling appointments, ensuring excellent service, and managing medical documentation. Ideal candidates will have strong communication skills, proficiency in MS Office, and experience in a medical environment. This position offers a comprehensive benefits package including medical, vision, and life insurance, along with paid time off and disability plans.