Patient Care Coordinator – Front Desk

Socket.dev; East Windsor Township (NJ); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Equal opportunity employer

Job summary

Trinity Rehab is seeking a Patient Care Coordinator to support front desk operations in our outpatient physical therapy clinic. You will greet patients, assist with the check-in kiosk, schedule appointments, and handle co-pays in a friendly, organized manner.

This role focuses on patient-facing duties with light administrative tasks and does not include insurance verification or extensive phone work. Approximately 30 hours per week with a mix of shifts.

Qualifications

• High school diploma or equivalent is required.
• Friendly, professional, and comfortable interacting with patients.
• Dependable with a consistent work schedule.
• Basic computer and data-entry skills required.
• Strong attention to detail and organizational skills.
• Ability to handle payments accurately.
• Willingness to learn scheduling and check-in systems.
• Prior receptionist, customer service, or healthcare experience is helpful but not required.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Check patients in and assist with the clinic’s check-in kiosk.
• Assist new patients with the check-in process.
• Schedule and confirm patient appointments.
• Collect co-payments and provide receipts.
• Copy/verify identification and insurance cards; organize documents.
• Scan, copy, and organize basic documents.
• Answer basic patient questions or direct to the right team.

Skills

Friendly interaction

Dependable

Data-entry

Attention to detail

Payment handling

Education

High school diploma or equivalent

Job description

Position Summary

We are seeking a friendly, dependable, and organized Patient Care Coordinator to support the front desk operations of our outpatient physical therapy clinic.

This is a patient-facing position focused primarily on welcoming patients, scheduling appointments, collecting co-payments, assisting patients with the check-in kiosk, and completing basic administrative tasks. This position does not involve insurance verification, billing, or extensive phone responsibilities.

Primary Responsibilities

• Greet patients and visitors in a friendly and professional manner
• Check patients in and assist them with the clinic’s check-in kiosk
• Provide additional assistance to new patients completing the check-in process
• Schedule and confirm patient appointments
• Collect co-payments and provide receipts when needed
• Make copies of identification cards, insurance cards, and patient paperwork
• Scan, copy, and organize basic documents
• Answer or direct occasional basic patient questions
• Notify the appropriate team member when a patient requires additional assistance
• Keep the front desk and reception area neat and organized
• Complete other basic front desk duties as assigned

Qualifications

• High school diploma or equivalent
• Friendly, professional, and comfortable interacting with patients
• Dependable and able to maintain a consistent work schedule
• Basic computer and data-entry skills
• Strong attention to detail and organizational skills
• Ability to handle payments accurately
• Willingness to learn scheduling and check-in systems
• Prior receptionist, customer service, retail, or healthcare experience is helpful but not required

What We Are Looking For

The ideal candidate is approachable, patient, reliable, and comfortable helping people who may need assistance with technology or paperwork. This position is well suited for someone who enjoys a structured, patient-facing role with straightforward administrative responsibilities.

Hours

Approximately 30 hours per week. Availability may include a combination of morning, afternoon, and early evening shifts based on clinic needs.

About Us

Trinity Rehab is an outpatient physical therapy organization committed to providing an excellent patient experience from the moment a patient enters the clinic. Our front desk team plays an important role in helping each patient feel welcomed, supported, and prepared for their visit.

Trinity Rehab is an equal opportunity employer.