Patient Care Coordinator - Dr. Aggarwal

Jackson Hospital; Montgomery (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Jackson Hospital (Marianna) is seeking a Patient Care Coordinator - MA to support medical plans of care in a physician’s office. A High School Diploma or equivalent and CMA certification are preferred; prior office experience is valued.

Responsibilities include escorting patients, drawing blood, performing EKGs and X-rays, injections, minor surgery assistance, and maintaining EMR documentation. Strong communication and front office support are essential.

Qualifications

• High School Diploma or Equivalent; CMA preferred.
• Experience in a physician's office or similar medical setting.
• Knowledge of CPT/ICD coding and EMR software.
• Excellent verbal and written communication; telephone etiquette.

Responsibilities

• Perform routine nursing functions and diagnostic procedures to support medical plans.
• Escort patients to exam rooms to collect vital signs and data.
• Draw blood for lab procedures; perform EKGs and X-rays as ordered.
• Give injections and prepare patients for examinations such as Pap smears.
• Assist with minor surgery; manage medication records and refills.
• Maintain documentation in EMR to meet Meaningful Use guidelines.
• Screen calls, relay physician instructions, and assist front office duties.
• Ensure exam rooms are clean, stocked, and compliant with protocols.

Skills

High school diploma

Medical Assistant certification

Office experience

EMR software

Phlebotomy

EKG

X-ray

CPT/ICD coding

Verbal communication

Telephone etiquette

Education

High School Diploma or Equivalent

Certified Medical Assistant

Tools

EMR software

Billing software

Practice management software

Job description

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.

Job Description

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient’s needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well‑stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.