Patient Care Coordinator - Clinic Impact & Growth

HearingLife; Highland Park (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Disability coverage

Life Insurance

Pet Insurance

Discounted Hearing Aids

Growth opportunities

Job summary

HearingLife is seeking a Patient Care Coordinator in Highland Park, IL to be the welcoming face of our clinics nationwide. You will support patient interactions, manage scheduling, and help drive revenue through excellent customer service and administrative support.

Qualifications include a high school diploma or GED and 1–2 years in customer service or healthcare. The role offers full-time, in-person work with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1–2 years in customer service, administrative, or healthcare role.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Greet patients and maintain a high level of customer service.
• Handle inbound/outbound calls, 50–75 per day.
• Schedule and confirm appointments with accuracy.
• Process patient information and insurance details.
• Manage hearing aid supplies inventory and orders.
• Ensure HIPAA compliance and maintain a clean office.

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

multitasking

Technology literacy

Education

High school diploma or GED

Associate degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife is seeking a Patient Care Coordinator in Highland Park, IL to be the welcoming face of our clinics nationwide. You will support patient interactions, manage scheduling, and help drive revenue through excellent customer service and administrative support.

Qualifications include a high school diploma or GED and 1–2 years in customer service or healthcare. The role offers full-time, in-person work with comprehensive benefits and growth opportunities.