Patient Care Coordinator - Behavioral Health

Providence; Oregon City (OR); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Providence is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering exceptional service both in person and by phone. The role ensures smooth administrative flow and acts as a liaison between patients and providers while supporting front and back office duties with increasing independence.

We value a candidate with at least 1 year in a medical setting and EMR experience, capable of handling confidential information with discretion in a

Qualifications

• 1 year experience in medical/healthcare setting.
• Experience delivering high-level customer service in a fast-paced environment with confidential data.
• EMR experience.

Responsabilités

• Serve as first point of contact for patients and visitors, in person or by phone.
• Support front and back office duties with increasing independence.
• Act as liaison between patients and providers throughout administrative flow.

Connaissances

Customer service

Discretion

Communication

Outils

EMR

Description du poste

The Patient Care Coordinator is the first point of contact, delivering excellent customer service to patients and visitors both in person or by phone as well as acting as a liaison between patients and providers throughout the administrative flow of the patient experience. Performs all core front and back office duties with increased independence and demonstrated proficiency. Typically supports or independently handles routine and basic healthcare services to ensure smooth clinic operational excellence in support of Providence patient and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Oregon Regional Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year Experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.