Patient Care Coordinator Assistant

Bridges-Hospice; Monroeville (Allegheny County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Generous Paid Time Off

401(k) with Company Match

Job summary

Bridges Hospice in Monroeville is seeking a Patient Care Coordinator Assistant to provide essential support to our clinical team. The ideal candidate will have hospice or healthcare administrative experience and excellent organizational skills.

You will work closely with nurses and healthcare professionals to ensure smooth operations, maintaining patient documentation, and assisting with various administrative tasks.

Qualifications

• 1-2 years of healthcare administrative experience preferred.
• Hospice experience strongly preferred.
• Strong understanding of healthcare documentation and patient information protection.

Responsibilities

• Answer and route incoming calls professionally.
• Prepare documentation for weekly team meetings.
• Maintain patient documentation in the EMR system.
• Order and maintain medical and office supplies.
• Support the clinical team with administrative tasks.

Skills

Organizational skills

Customer service

Communication

Multitasking

Attention to detail

Healthcare knowledge

EMR experience

Microsoft Office

Education

High School Diploma

Tools

Electronic Medical Record (EMR)

Microsoft Office Suite

Job description

Job Details Level: Experienced

Job Location: Monroeville, PA 15146

Position Type: Full Time

Education Level: High School

Salary Range: $20.00 - $22.00 Hourly

Travel Percentage: Up to 25%

Job Shift: Day

Job Category: Admin - Clerical

Bridges Hospice is growing, and we're looking for an organized, compassionate Patient Care Coordinator Assistant to become an essential part of our clinical team.

If you have hospice or healthcare administrative experience, enjoy working behind the scenes to keep patient care running smoothly, and thrive in a fast-paced environment, we'd love to meet you.

At Bridges Hospice, you'll work alongside experienced nurses, social workers, physicians, aides, and leadership, providing the administrative support that allows our clinical team to focus on what matters most- our patients and their families.

Why Bridges Hospice?

Bridges Hospice is a locally owned and operated hospice dedicated to providing exceptional end-of-life care while creating an outstanding workplace for our employees.

We believe our team members are our greatest asset and foster a culture built on compassion, teamwork, respect, and work-life balance.

We Offer:

• Medical, Dental & Vision Insurance
• Generous Paid Time Off
• 6 Paid Holidays
• Birthday & Work Anniversary Time Off
• 401(k) with Company Match
• Company-Paid Life Insurance
• Supplemental Insurance Options
• Flexible Spending Account (FSA)
• Adoption Assistance
• Employee Recognition & Incentive Programs
• Supportive Leadership & Collaborative Team Environment

What You'll Do

As the Patient Care Coordinator Assistant, you'll provide administrative support that keeps our clinical operations running efficiently.

Responsibilities

• Answer and route incoming calls professionally
• Prepare weekly Interdisciplinary Team (IDG) meeting documentation
• Assist during weekly clinical team meetings
• Upload, scan, fax, and maintain patient documentation within the Electronic Medical Record (EMR)
• Ensure physician orders and clinical documentation are processed accurately and timely
• Order and maintain medical and office supplies
• Perform data entry with a high level of accuracy
• Support the Patient Care Coordinator, Clinical Managers, and leadership team with daily administrative tasks
• Assist with additional clerical projects as assigned

Qualifications

Preferred Qualifications

• Hospice experience strongly preferred
• Minimum of 1-2 years of healthcare administrative experience
• Experience supporting nurses, clinical staff, or healthcare leadership preferred
• Strong understanding of healthcare documentation, confidentiality, and protection of patient information
• Experience working with an Electronic Medical Record (EMR) system preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, and PowerPoint) and Adobe Acrobat
• Excellent organizational and multitasking skills with the ability to prioritize competing tasks and deadlines
• Exceptional customer service, communication, and interpersonal skills
• Strong attention to detail and accuracy

Professional Requirements

• Organized, dependable, and detail-oriented
• Able to manage multiple priorities in a fast-paced healthcare environment
• Comfortable handling confidential patient and clinical information with discretion
• Professional, compassionate, and respectful in all interactions
• Positive, team-oriented attitude with a willingness to support clinicians and coworkers
• Strong commitment to customer service and creating a positive experience for patients, families, and referral partners
• Enjoys working behind the scenes to support clinicians and help ensure efficient clinical operations
• Passionate about contributing to an exceptional experience for hospice patients and their families

Physical Demands

The position requires the ability to sit, stand, walk, bend, kneel, stoop, crouch, reach, and perform other movements necessary to complete the essential functions of the position. The employee will use a telephone and computer for a significant portion of the workday.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care or operational needs.

Join Our Team

Behind every outstanding hospice clinician is a dedicated administrative team helping make exceptional patient care possible.

If you're looking for a rewarding career where your organizational skills directly support compassionate patient care and make a meaningful difference for patients and families, we'd love to hear from you!