Patient Care Coordinator

Highbar Physical Therapy; Westerly (RI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in physical therapy is seeking a dedicated Patient Care Coordinator to enhance patient experiences and streamline administrative tasks. In this pivotal role, you will be the first point of contact for patients, ensuring they receive excellent service from scheduling appointments to explaining insurance details. This part-time position offers flexibility and the chance to contribute to a growing practice that prioritizes individualized care and patient outcomes. Join a team that values your input and helps you grow in a supportive environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Flexible Work Hours

Community Volunteer Opportunities

Qualifications

• 2-3 years of related experience in a healthcare setting.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet patients and manage appointment scheduling.
• Collect co-pays and document payment transactions.
• Explain insurance benefits and authorization requirements.

Skills

Customer Service

Administrative Skills

Insurance Knowledge

Education

High School Diploma or GED

Associate Degree in Healthcare Administration

Job description

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Highbar Physical Therapy is Hiring!

Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.

Highbar Physical Therapy is Hiring!

Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.

We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients.

Join us as a Patient Care Coordinator!

The Patient Care Coordinator (PCC) is an integral part of the clinical team – they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.

Please note -- this is a part- time, immediate need.

What You'll Do

• Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
• Greets and directs patients, vendors and visitors of the clinic.
• Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
• Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
• Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
• Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
• Assists therapists with faxing patient information to medical offices as requested.
• Maintains a general understanding of insurances, including how to read benefit eligibility.
• Explains benefit details to patients including authorization requirements, copays, and deductibles.
• Initiates appropriate collection activity in accordance with company policies and procedures.
• Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
• Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
  
  

Qualifications

• High school diploma or general education degree (GED)
• Two to three years of related experience and/or training
• Associate degree in healthcare administration or a related field of study preferred
  
  

Compensation Package

• We offer a comprehensive benefit’s package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more!
  
  

Take the next step in your career with Highbar Physical Therapy – Apply today!

More About Us

We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.

Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Physical, Occupational and Speech Therapists

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