Patient Care Coordinator

Penrose Hospital; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Penrose Cardiology Clinic in Colorado Springs seeks a Patient Care Coordinator to manage the administrative operations of the physician clinic, including registration, scheduling, medical records maintenance, and insurance authorizations.

You will schedule surgical procedures and anesthesia, coordinate resources for maximum utilization and efficiency, provide direct patient care as directed, and maintain accurate documentation in patient charts.

Qualifications

• High School Diploma or GED.
• 1 year experience or completion of Medical Assistant program or completion of the CommonSpirit Digital Access Coordinator Apprenticeship.
• Proven ability to multitask in a fast-paced environment.
• Proficient experience in Microsoft Office Suite.

Responsibilities

• Manage administrative operations of the physician clinic, including registration, scheduling, medical records maintenance, and insurance authorizations.
• Schedule surgical procedures and anesthesia while coordinating resources for maximum utilization and efficiency.
• Engage in direct patient care, perform clinical tasks as directed by providers, assist with test appointments, and maintain documentation in patient charts.
• Maintain precise electronic medical records, routine data entry, and compile statistical reports to support clinic operations.

Skills

Multitasking

Education

High School Diploma/G.E.D.

Medical Assistant program

CommonSpirit Digital Access Coordinator Apprenticeship

Tools

Microsoft Office Suite

Job description

Where You’ll Work

Penrose Cardiology Clinic
2222 North Nevada Avenue
Suite 510
Colorado Springs, CO 80907

CommonSpirit Medical Group (CMG) offers providers a true opportunity to live their calling to care while experiencing the support of a built-in comprehensive network, vast resources, professional growth, trusted leadership, generous benefits and an amazing quality of life with locations in Colorado, Kansas and Utah. CMG is proud to connect providers and consumers through state-of-the-art technology, clinical resources and professional expertise to help people live healthier. Our coordinated services represent a full continuum of care - from preventive and early diagnoses to leading-edge treatment and life-saving critical care. CMG's ability to deliver better health care value is the direct result of combining the best clinical tools, shared resources and medical expertise with a patient-centered approach that emphasizes CommonSpirit Mountain Region's mission and commitment to quality, compassion and service.

Job Summary and Responsibilities

As our Patient Care Coordinator, you will manage the administrative operations of the physician clinic, including registration, scheduling, medical records maintenance, and insurance authorizations. You will be responsible for obtaining and distributing procedural information, performing accurate data entry, and facilitating efficient charge entries and cash collections to ensure the office runs smoothly.

Every day, you will schedule surgical procedures and anesthesia while coordinating resources for maximum utilization and efficiency. Beyond clerical support, you will engage in direct patient care, performing clinical tasks as directed by authorized providers, assisting with test appointments, and maintaining thorough, accurate documentation in patient charts.

To be successful in this role, you will demonstrate strong interpersonal skills and a commitment to excellence in customer service when interacting with patients and staff. You will also maintain a focus on professional development by attending or conducting in-service presentations, ensuring you remain proficient in both the technical and relational aspects of the role.

Assist providers with physical exams, procedures, vital signs, and patient screening while providing clear instructions regarding medications, treatments, and test collections.

Coordinate, schedule, and confirm all patient appointments and surgical procedures, ensuring anesthesia assignments align with surgeon and insurance requirements.

Oversee front-office operations including registration, medical record maintenance, charge entry, insurance authorizations, and cash collections.

Maintain precise electronic medical records, perform routine data entry, and compile statistical reports to support clinic operations and administrative needs.

Serve as the primary point of contact for patients and stakeholders, providing high-quality assistance via telephone and in-person interactions.

Maintain clean, well-stocked work areas, cross-train in all clerical operations, and participate in meetings to ensure the clinic consistently meets its quality and satisfaction goals.

Job Requirements

Required

• High School Diploma/G.E.D.
• 1 (one) year of experience OR completion of Medical Assistant program OR completion of the CommonSpirit Digital Access Coordinator Apprenticeship
• Proven ability to multitask in a fast paced environment
• Proficient experience in Microsoft Office Suite

Preferred

• Graduate of a MedicalAssistant program
• Medical Assistant Certification or Registration
• Experience with Electronic Health Record system
• Knowledge of medical terminology and medical insurance payers