Pre-Authorization Representitive

CommonSpirit Health; Colorado Springs (CO); On-site; USD 28,000 - 43,000; Full time

Job summary

CommonSpirit Health in Colorado Springs seeks a detail‑oriented Pre-Authorization Representative to verify insurance coverage and obtain all required authorizations for procedures and visits. You will use scheduling data to confirm benefits, secure approvals from carriers, document outcomes in hospital systems, and coordinate with patients, physicians and billing staff.

The role requires strong organization, meticulous verification of coverage, effective communication, and solid knowledge of

Qualifications

• Verifies patient benefits and eligibility using multiple tools.
• Obtains all necessary authorizations and pre-certifications.
• Audits CPT codes for cost estimates and self-pay screening.
• Keeps hospital systems updated with approvals and linked accounts.

Responsibilities

• Verifies eligibility for all patient types using electronic/phone tools.
• Initiates and documents preauthorizations in the Clinical Information System.
• Compiles CPT codes to assist financial counselors with estimates.
• Acts as a liaison between patients, physicians, and billing staff.
• Keeps current knowledge of insurance regulations through training.

Skills

Eligibility verification

Clear communication

Attention to detail

Team collaboration

Outpatient experience

Education

High School Diploma/G.E.D.

Job description

Job Summary And Responsibilities

As our Pre-Authorization Representative, you will play a critical role in ensuring financial access to care by verifying insurance coverage and expertly obtaining all necessary authorizations and pre-certifications for ordered procedures and office visits.

Job Summary And Responsibilities

As our Pre-Authorization Representative, you will play a critical role in ensuring financial access to care by verifying insurance coverage and expertly obtaining all necessary authorizations and pre-certifications for ordered procedures and office visits. Every day you will utilize scheduling and registration information to verify patient benefits, secure required authorizations from insurance carriers or third-party vendors, meticulously document all approvals in hospital systems, and act as a vital liaison between patients, physicians, Radiation Oncology Administration, the centralized billing office, and community agencies. To be successful in this role, you will possess exceptional organizational skills, a meticulous attention to detail in verifying coverage and obtaining authorizations, strong communication abilities, and a deep understanding of insurance processes to ensure seamless patient access to care and efficient billing.

• Conducts thorough eligibility checks for all patient types using various electronic and telephonic verification tools to ensure accurate coverage data.
• Initiates, obtains, and documents all necessary preauthorizations within the Clinical Information System while escalating issues to the administration team.
• Compiles CPT codes based on treatment prescriptions to assist financial counselors with patient cost estimates and self-pay financial assistance screening.
• Serves as a backup for exporting charges to the hospital billing system, ensuring all data is linked to the correct account numbers and resolving discrepancies.
• Maintains current knowledge of insurance regulations and reimbursement policies by attending meetings and participating in ongoing educational sessions.
• Maintains cross-functional competency by participating in team training and providing coverage for other administrative roles to ensure departmental efficiency.

Job Requirements

Required

• High School Diploma/G.E.D.
• Two (2) years experience in outpatient clinic, physician office or other health care setting

Where You'll Work

Penrose Cardiology Clinic

2222 North Nevada Avenue

Suite 510

Colorado Springs, CO 80907

CommonSpirit Medical Group (CMG) offers providers a true opportunity to live their calling to care while experiencing the support of a built-in comprehensive network, vast resources, professional growth, trusted leadership, generous benefits and an amazing quality of life with locations in Colorado, Kansas and Utah. CMG is proud to connect providers and consumers through state-of-the-art technology, clinical resources and professional expertise to help people live healthier. Our coordinated services represent a full continuum of care – from preventive and early diagnoses to leading-edge treatment and life‑saving critical care. CMG’s ability to deliver better health care value is the direct result of combining the best clinical tools, shared resources and medical expertise with a patient‑centered approach that emphasizes CommonSpirit Mountain Region’s mission and commitment to quality, compassion and service.

Pay Range

$20.46 - $31.71 /hour