Patient Care Coordinator

Cascades Dental; Sterling (VA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunities

Career advancement opportunities

State-of-the-art technology

Family-oriented culture

Job summary

CascadesONE Dental in Sterling, VA is seeking a Patient Care Coordinator for the front desk to greet patients, schedule appointments, verify insurance, collect payments, and coordinate with clinicians for a smooth, welcoming visit.

The ideal candidate has a high school diploma, at least two years of front office experience (dental preferred), strong communication and organization, and proficiency with Microsoft Office; experience with Open Dental is a plus.

Qualifications

• High school diploma or equivalent required.
• Two years front office experience (dental preferred).
• Proficient with Microsoft Office Suite.
• Experience with dental software (Open Dental is a plus). Strong communication, organization, and attention to detail.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance benefits and eligibility.
• Collect payments for services rendered.
• Maintain productive doctor and hygiene schedules.
• Greet and check patients in and out.
• Present treatment plans and financial arrangements.
• Manage accounts receivable, billing, and collections.
• Communicate effectively with patients and the clinical team.

Skills

Front desk experience

Strong communication

Organization

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Open Dental

Job description

Patient Care Coordinator/Dental Front Office

CascadesONE - Sterling, 21680 Ridgetop Cir, Sterling, Virginia, United States of America

Job Description

Posted Tuesday, June 23, 2026 at 4:00 AM

At CascadesONE Dental, we have a fast-paced, state of the art technology, one stop office, quality care, energetic and hardworking, self-motivated, sociable, and able to build a strong rapport, confident to think outside the box, Willing to accept failures, and learn from them, as well as successes. Work like a team- be a family. Our passion is to provide our patients with world class comprehensive care in a timely, efficient, and comfortable environment by our highly trained team of dental professionals who love what they do.

Join the CascadesONE Dental Team!

At CascadesONE Dental, We’re looking for an enthusiastic and compassionate team member who brings positive energy, treats others with empathy and respect, and always looks for solutions. The ideal candidate is tenacious, committed, and driven by excellence of someone who takes ownership, follows through, and continually strives to create an exceptional experience for every patient and team member.

We're looking for a motivated, energetic, and compassionate Patient Care Coordinator who thrives in a fast-paced environment and enjoys building lasting relationships with patients and teammates alike.

Why You'll Love Working Here

• Competitive compensation based on experience
• Performance-based bonus opportunities
• Career advancement opportunities
• State-of-the-art technology and modern workflows
• Supportive leadership and family-oriented culture

The Ideal Candidate

• Positive, upbeat attitude and great energy.
• Builds trust and rapport with patients.
• Organized, dependable, and thrives in a fast-paced environment.
• Takes initiative and ownership.
• Comfortable discussing treatment, insurance, and finances.
• Embraces technology and continuous learning.
• Welcomes feedback and grows from it.
• Owns mistakes, learns, and improves.Values teamwork, accountability, and supporting others.
• Seeking a long-term career, not just a job.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance benefits and eligibility.
• Collect payments for services rendered.
• Maintain productive doctor and hygiene schedules.
• Greet and check patients in and out.
• Present treatment plans and financial arrangements.
• Manage accounts receivable, billing, and collections.
• Communicate effectively with patients and the clinical team.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of front office experience (dental preferred).
• Proficient with Microsoft Office Suite.
• Experience with dental software (Open Dental is a plus).Strong communication, organization, and attention to detail.

Our Core Values

• Enthusiastic: Bring positive energy. Looks for solutions, not excuses. Adapts and stays
• Compassionate: Treats others with empathy and respect. Do the right thing. Listens first, seeks to understand. Supports teams and patients
• Competitive/Tenacious and Committed: Hungry to improve and win. Takes ownership of results. Follows through. Pushes for growth and continuous improvement
• Driven by Excellence: Takes pride in high quality work. Always looking to improve. Delivers more than expected.

Our Core Focus

Transforming lives through advanced, comprehensive dental care delivered with

compassion and comfort.

Ready to Join Us?

At CascadesONE Dental, we don't just hire employees! We invest in people who want to build a career, make a difference, and be part of something bigger than themselves. If you're ready to join a team that supports one another, celebrates success, and truly enjoys serving patients, we'd love to meet you!

CascadesONE - Sterling, 21680 Ridgetop Cir, Sterling, Virginia, United States of America